Unannounced changes to spg benefits BEFORE the programs merge! - Whoops not correct

Discussion in 'Starwood | Preferred Guest' started by estnet, Oct 5, 2016.  |  Print Topic

  1. estnet
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    estnet Gold Member

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    Many hotels in se Asia offer spg members a discount when dining in the hotel restaurants. I am currently staying at one that does - but I was informed that this benefit is stopping on Oct. 6 "due to the merger".
    The person who told me didn't know if it was company policy or a local hotel decision. So the programs appear NOT to be the same until the announced change in 2018 :(
     
  2. mattsteg
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    mattsteg Gold Member

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    Sounds possibly like an individual hotel marketing rather than anything to do with the spg program. Possibly due to increased numbers of elites? Or could be a change in the spg cravings program.
     
  3. estnet
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    estnet Gold Member

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    Well, after consultation with the gm I was told that this is not correct (actually a decrease in staff members benefits which may have been misunderstood by the person who told me this) AND that Marriott would be changing to the spg suite ug policy - BUT at this point I would consider all this unverified until we get an official announcement!
    I certainly hope that we will keep our ug to suite options, but only time will tell.
     
  4. Wandering Aramean
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    Wandering Aramean Gold Member

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    Of course.

    But that's not nearly as much fun, right?? ;)
     
  5. KENNECTED
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    KENNECTED Silver Member

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    Can the title be changed as it comes across "click bait-ish".

    I would never believe someone at a hotel level to communicate NEW information about SPG policy/benefits.
     
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  6. Flews
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    Flews Silver Member

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    The title of this thread is incorrect.

    Cheers,
     
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  7. estnet
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    estnet Gold Member

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    Yes, sorry about the title - I'll change it if I can - at the time I posted I thought the info I was given (as it was by a manager level employee was correct - even though a minor change). I was actually quite surprised when the GM told me it was not correct and was apparently a misunderstanding by the staff involved. Albeit I have seen individual hotels change/abolish the in house discount in restaurants, but I was told this was ordered due to the merger - now a fact that was obviously NOT correct.
     

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