Well, I booked a good friend DCA-ORD-LAX using miles in F last Friday. He got to ORD just after the "recent unpleasantness". He was finally reaccomodated, getting to LAX around 4:00 a.m., but got moved down to Y. I have no idea what UA is doing for pax who were merely delayed, but given the downgrade, I think some compensation is due. So, I got in touch with the Indian call center. The first comment was to inquire if my friend had requested compensation at the gate. I wanted to scream. UA had far more important concerns than making on the spot compensation decisions Friday, and no, he hadn't requested anything. UA eventually offered what folks are talking about on the other blog ($200 credit, 20% off, or 9000 miles). I took the cash. An interesting dilemna here - the ticket was a pure gift to my friend, nothing changed hands. Do I keep the credit for myself, or let him use it for a future flight of his own?