What seemed to be bad is getting worse. What was bad was (and is) that HAL doesn't care what you're UA status is, you are going to pay for bags on an inter-island connecting to a UAL flight. Period. Doesn't matter that you are flying on a UA ticket booked on UA flight#, if you are on HA metal, you pay. What's worse is that if you book your HA flight on a separate PNR connecting to a UA flight, you have to go pick up your bags at your connection point and re-check them with UA. Now, booking a code-share inter-island connecting to a UAL flight is becoming impossible. Normally, we would get complete confirmation and ticketing within an hour of booking. Yesterday I booked a IAH-HNL-KOA the HNL-KOA segment being a code-share. After 8 hours I called UA and turned out the HNL-KOA segment no longer ran. It took the CSR 40 minutes to put me on an alternate HA flight. Now, I am sitting at 16 hours since that was done and still no confirmation / ticketing.