One thing I think that would help extremely for new people for this forum is a newbie guide for UACO, especially since we have a lot of UA specific terminology like CR-1, as well as an overview of some of the more common acronyms that pop up in this forum, and things like upgrading guides, and maybe an FAQ. Here's a start of common terms one should expect to see on this forum (hopefully a moderator will help keep this thread in order). Common Acronyms and Terms: UA - United Airlines UX - United Express CO - Contential Airlines TATL - Transatlantic TPAC - Transpacific RDM - Redeemable Mile; miles used for awards and upgrades EQM - Elite Qualification Miles; miles earned towards elite status, these are the miles counted towards elite status, and reset Jan 01 every year. CoS - Class of Service BIS - Butt-In-Seat Miles; miles flown on UA and used for determining lifetime mileage status DYKWIA - Do You Know Who I Am; A term describing the attitude used by an elite status member who does not receive treatment or benefits they feel entitled to United Specific Terms: MP - Mileage Plus; United's Frequent Flier program 3P - Premier Assiocate; an elite status gifted to another MP member. 2P - Premier; bottom tier elite status earned by flying 25,000 miles or 30 segments on United or Star Alliance partners. 1P - Premier Executive; mid-tier elite status earned by flying 50,000 miles or 60 segments on United or Star Alliance partners. 1K - Premier Executive; top-tier elite status; earned by flying 1000,000 miles or 120 segments on United or Star Alliance partners GS - Global Services; invitation-only elite level given to high-yield passengers. Region 1 - United States, Hawaii, Alaska, Canada, Central America and the Caribbean Region 2 - Everywhere else CR-1 - Confirmed Regional Upgrade; CR-1s are usable to upgrade one class of service any United or United Express flight within Region 1. They given to elites once they earn 75k EQM in a given year and every 25k after that. Historically, CR-1s were given to 1ks only who flew 10k BIS miles per quarter, and remain so for the 2011 program year. They expire one year after they are granted. SWU - System-Wide Upgrade; Similar to CR-1s, SWUs are redeemable for an upgrade one class of service on any United or United Express operated flight. They are usable for both domestic and international travel, however, they require a 'W' fare class or above to be usable on international flights. 1Ks are granted 6 upon qualification, and another six each year after. Additional SWUs can be earned at 150k EQM, and for each 50k beyond that. In addition, SWUs are usable on Lufthansa on a standby-only basis. UDU - Unlimited Domestic Upgrades; automatic upgrades on domestic flights given to elite members. e500 - historic; Electronic 500 Stickers; a system used for domestic upgrades before UDU. .bomb - United's often buggy website.