UA SWU question

Discussion in 'United Airlines | MileagePlus' started by dogcrazy, Jan 14, 2013.  |  Print Topic

  1. dogcrazy
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    dogcrazy Silver Member

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    Will UA return the SWU if only the domestic segment clears
    (i.e. the international segment does not clear ) ?
     
  2. snod08
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    snod08 Gold Member

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    Yes,
    You will probably have to call it in.
     
  3. Wandering Aramean
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    Wandering Aramean Gold Member

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    Yes, assuming the international segment is marketed as BusinessFirst.
     
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  4. dogcrazy
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    dogcrazy Silver Member

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    What about if the international segment upgrade is for BUSINESS class on a 3 cabin aircraft ?
    Will the SWU upgrade return if the domestic leg clears but international leg does not ?
     
  5. HubletUAFlyer

    HubletUAFlyer Gold Member

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    Yes it will
     
  6. Wandering Aramean
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    Wandering Aramean Gold Member

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    Business on a long-haul international route on a. 3-cabin plane is marketed as BusinessFirst so yes. If it were a route like ORD-CUN where it is international but not BusinessFirst it would not be refunded. I cannot think of any international routes operated by a 3-cabin plane where it is not BF for business but I'm not trying too hard right now.
     
  7. epiding

    epiding Silver Member

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    in the past, i've heard phone agents say that the traveler has to also be a 1K to get the refund benefit. but YMMV.
     
  8. Wandering Aramean
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    Wandering Aramean Gold Member

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    GPUs are only issued to 1Ks so that's likely just an agent confused about how they work. The status of the passenger does not matter for this particular circumstance.
     

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