UA Insider Update

Discussion in 'United Airlines | MileagePlus' started by UA Insider, Jan 15, 2013.  |  Print Topic

  1. UA Insider
    Original Member

    UA Insider Official Representative

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    Hi Everyone,

    I wanted to let you know that beginning this week, you’ll be seeing a new ‘face’ under the UA Insider handle. Aaron Goldberg is our new Sr. Manager of Customer Experience, and a resident expert on the topics near and dear to those of you here. Like many of my co-workers, Aaron has been a long-time lurker in the United MilePoint forum. Also, like many of us, he’s a self-proclaimed ‘aviation nut’ and continues to be an avid flyer. I can’t think of a better person to be taking on this role, and participating on behalf of United. Like me, Aaron will be supported behind the scenes by familiar faces such as Carlos and Irina, and many of my colleagues and leaders that you’ve met over the years.

    As for me, I have truly valued the opportunity to answer questions, share information and build direct relationships with many of you. While you may not see me here as often, rest assured that as I take on my new role of planning for united.com and our other eCommerce projects, I’ll be lurking on a regular basis.

    I’m personally grateful for your passion and feedback over the years. Your ‘tough love’ is what continues to make us better. Please join me in welcoming Aaron to the MilePoint community.

    Shannon Kelly
    Director, eCommerce Planning & Delivery
    United Airlines
     
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  2. UA Insider
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    UA Insider Official Representative

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    Hi. Not sure what I’ve just gotten myself into.

    Aaron Goldberg
    Sr. Manager, Customer Experience
    United Airlines
     
  3. canucklehead
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    canucklehead Gold Member

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    Welcome Aaron!
     
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  4. catgirl
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    catgirl Gold Member

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    Welcome, Aaron!

    Shannon, thanks for everything!!! Good luck in your new role.
     
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  5. sobore
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    sobore Gold Member

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    Welcome, Aaron! :)
    The Milepoint troops will be easy on you for the first week. :D
     
  6. Hartmann
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    Hartmann Gold Member

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    Welcome to the forums Aaron!

    Shannon, you have been a fantastic and helpful resource on these forums as well as on FlyerTalk. All of your work, both publicly and behind the scenes is greatly appreciated! Good luck in your new role!
     
  7. Flyer1976
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    Flyer1976 Gold Member

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    This is becoming a parody of Doctor Who. ;)

    So Aaron welcome aboard as the latest UA Insider!

    As for Shannon I've always appreciated your hard work and dedication in ensuring that the customers of United are taken care of. I wish you the best of luck in your new capacity at United and look forward to upcoming improvements at United.com!

    :cool:
     
  8. IDGflygirl
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    IDGflygirl Gold Member

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    Welcome to MP, Aaron! We look forward to interacting with you here on MP (and hopefully in person, in the not too distant future)!:cool:
     
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  9. TravelerRob
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    TravelerRob Silver Member

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    Welcome. We look forward to your input and the occasional banter back & forth :)

    -Rob
     
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  10. HeathrowGuy
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    HeathrowGuy Gold Member

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    I think I can safely speak for many fellow United Loyalists in welcoming you to the MilePoint community. We are always grateful for the interaction that the dear respected Supreme Leader Jeff Smisek (aka d.r.S.L. aka Chairman Jeff aka Lodestar of the Airline Industry) allows us to have with the world's leading airline via faithful minions such as the UA Insider team. You will quickly find that we're willing and eager to provide detailed reflections, insights, and feedback on every facet of the United experience.
     
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  11. snod08
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    snod08 Gold Member

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    Welcome Aaron!
    Hope you will get to like us as much as we have liked all our UAInsiders!
     
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  12. HaveMilesWillTravel
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    HaveMilesWillTravel Gold Member

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    Yeah. Right. :D

    Welcome, Aaron, and thanks for your efforts here, Shannon!
     
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  13. rggale
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    rggale Gold Member

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    Translation: "batman (s h i t after it goes through the naughty word filter), this is definitely not where I parked my car." :p

    On a serious note, welcome aboard! Please come play with us in Teh Penalty Box for some light-hearted but largely airline-related fun!

    Shannon, best of luck to you in your new role! Looking forward to more improvements to United.com.
     
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  14. colpuck
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    colpuck Gold Member

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    Over under 10 minutes before Aaron gets on the bad side of the TOBB internet hate machine?
     
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  15. thebkwee

    thebkwee Silver Member

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    Under. Plus I think I will start referring to TOBB as IHM.
     
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  16. bmg42000
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    bmg42000 Gold Member

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    Welcome aboard.
     
  17. RRK

    RRK Silver Member

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    Welcome Aaron !

    Let the roller coaster ride begin :)
     
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  18. mommypoints

    mommypoints Gold Member

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    Welcome, Aaron. We're a fun group....mostly. ;)
     
  19. dhammer53
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    dhammer53 Gold Member

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    If you think it gets hot at WHQ, just wait until you bring us bad news on a Friday afternoon. :D

    Welcome aboard. Please excuse my signature below. As a 22 year UA flyer, I'm entitled. ;)
     
  20. SPG Champion
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    SPG Champion Official Representative

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    Aaron, from one industry lurker, er Champion, to another...welcome aboard.

    Best regards,

    William R. Sanders
    Social Media Specialist
    Starwood Hotels & Resorts Worldwide

    spgchampion@starwoodhotels.com
     
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  21. NDFAN 2

    NDFAN 2 Silver Member

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    Welcome Aaron!
     
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  22. Olton Hall
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    Olton Hall Gold Member

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    Welcome Aaron. Thank you Shannon for all your assistance the past few years.
     
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  23. DeltaExpert
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    DeltaExpert Gold Member

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    Welcome aboard!
     
  24. Black Cloud
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    Black Cloud Gold Member

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    If you're doing it right, beer.

    Welcome to the fray. We pride ourselves on being a little more logical and less emotional than certain other BBs. And it's a pretty great group of people over here (that always deserve upgrades).

    Congrats on the new jobs Aaron and Shannon and all the best.
     
  25. Wandering Aramean
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    Wandering Aramean Gold Member

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    Agreed...there is a long and storied history to uphold on this front. :cool:
     

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