Turkish Airlines: Tripping through Central Europe and Scandinavia

Discussion in 'Trip Reports' started by vishal1mehra, Aug 31, 2014.  |  Print Topic

  1. vishal1mehra

    vishal1mehra Silver Member

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    In the middle of January 2014, planning for this trip started taking place. I usually plan my travels well in advance, mainly due to cost benefits and the time to plan most trip components to the T. Travel planning is something, which I thoroughly enjoy, and this was going to be no different.

    The only difference going to be however was tagging along my parents and convincing them. My mom is relatively easy and I won’t even try to delve on “How I convinced my Dad for this vacation”. I’ll save that for a self-help book later.

    Anyways, once all that was finalised, it was time for me to decide on the destinations. I had gone to Switzerland with my friends in 2005 and since then always thought that my parents would love the Swiss sights. So the first city was decided as Zürich, where we made our base for 5 days to explore the neighbouring areas. Next up, I decided to venture up slightly north to Hamburg for 3 days, mainly because of the Airbus Factory Tour. For the remaining 8 days my long pending dream of exploring parts of Scandinavia was realised as Copenhagen and Stockholm were chosen as the last two cities. and That’s where the name of this trip came about to be.

    After a through deliberation, I booked Turkish Airlines for our trip. Mom & Dad were booked upfront in the Business Class, and I resigned myself to Economy. Turkish is known for their flat beds in Business and the fantastic cuisine catered by Do & Co, although both my parents don’t drink and are vegetarian, I suspected they would still enjoy the hard product. Plus the opportunity to experience Turkish CIP Lounge at Istanbul was too good to pass.

    The Intra-Europe routing was made with the help going through “Man in Seat Sixty-One” extensively (Highly recommended for train travel, especially European). The traveler in me was stoked by trying out three completely different trains, while keeping in mind it would be more comfortable for my parents as well, compared to taking short flights. Train travel in Europe is comfortable, scenic and expensive but if you book out 91 days in advance (62 days for some train companies), advance deals are great value for money.

    and if your routing is good enough, you might just get your Train placed on a Ferry too ;)



    Following was the final routing for the trip

    12/07 TK717 New Delhi to Istanbul departing 0605 hrs arriving 1025 hrs

    12/07 TK1913 Istanbul to Zurich departing 1145 hrs arriving 1340 hrs

    16/07 Deutsche Bahn CNL 478 (City Night Line) Zurich HB to Hamburg Hbf departing 2042 hrs arriving 0828 hrs (+1 day)

    19/07 Deutsche Bahn ICE 37 Hamburg Hbf to Copenhagen departing 1528 hrs arriving 2014 hrs

    23/07 SJ2000, Train 530 Copenhagen to Stockholm Central departing 0828 hrs arriving 1339 hrs

    27/07 TK1794 Stockholm to Istanbul departing 1145 hrs arriving 1615 hrs

    27/07 TK 716 Istanbul to New Delhi departing 1955 hrs arriving 0420 hrs (+1 day)

    [​IMG]
    Trip Map

    This allowed us to check out the following

    Turkish Airlines A330 Business Class

    I had flown Turkish few years back to Paris, and had liked their service in Economy. However, during this trip I was keen to see how they will serve my parents traveling in Business Class. I was in economy but secured bulkhead seats on both A330 routes. Who minds extra legroom, right?

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    Turkish Airlines A330-300 – Business Class and Economy



    Turkish Airlines CIP Lounge, Istanbul and SAS Lounge, Arlanda – Stockholm

    Let’s admit it, each & every self-respecting aviation geek out there knows about the legendary Turkish Airlines lounge at Istanbul and has read plenty of reviews terming it one of the best Star Alliance Lounge in the world. Therefore, I decided completely skip reviewing this lounge and instead focus on SAS Star Alliance Lounge at Arlanda International. PS: Turkish CIP Lounge is indeed fantastic.

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    SAS Lounge, Stockholm and Turkish Airlines CIP Lounge, Istanbul



    Swissotel Zürich

    Last time I was in Zürich, I was staying in a Hostel. I figured with family in tow, I had to look at something way more comfortable and convenient. Swissotel Zürich is right next door to Zürich Oerlikon station, has a great breakfast spread, plus every stay at the property gets you 500 JP Miles.

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    Swissotel Zürich



    Arcotel Rubin, Hamburg

    At Hamburg I wanted a hotel close to the main Hauptbahnhof station as we were using trains for both arrival and departure into the city. The city centre is also close-by and after extensive research I chose Arcotel Rubin. In fact, while other hotels were finalized more than two months in advance, I confirmed Arcotel Rubin only two weeks out.


    Bella Sky Comwell Hotel, Copenhagen

    This was my first visit to Denmark, let alone Copenhagen so I was looking for something striking, modern without breaking the bank. Bella Sky Comwell was perfect in all departments. Apart from being a stunning design hotel from the outside, there were plenty of great details inside which I appreciated. While checking-in, I got a great deal on a paid-upgrade to the top 23rd floor and the views from the room more than paid for it.

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    Bella Sky Comwell Hotel, Copenhagen



    Hilton Stockholm Slussen Hotel

    To end the trip I figured it would be best to do it with some added luxury and I chose Hilton Slussen over Sheraton Stockholm. Besides getting a great deal, I also stood a chance for free breakfast, room upgrades (which happened second day into the stay) and other amenities due to my Hilton Gold status. The views from the room, the proximity to main attractions & the executive lounge access made last four days of our trip memorable.

    This trip turned out to be exactly as I imagined it to be and beyond. Liechtenstein, Denmark and Sweden became #29, #30 and #31 in my countries visited list. I also visited two new lounges, three new train services, thirteen different beers, got my Burger King fix for the year and of course visited the Airbus Plant in Hamburg. I’m excited to share my experience in detail with all of you in the days ahead.

    Thanks for reading, let me know if you have any comments or questions.

    More pictures and details can be found on my blog: www.vishal1mehra.com
     
    Last edited: Sep 14, 2014
  2. lapointdm

    lapointdm Silver Member

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    Thank you very much for the trip report! Do you have any tips for someone visiting the places you visited for getting around and communicating?
     
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  3. vishal1mehra

    vishal1mehra Silver Member

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    Sure, which city are you looking at visiting?
     
  4. lapointdm

    lapointdm Silver Member

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    I'm particularly interested in Zurich. My husband and I are looking at going there for our anniversary.
     
  5. vishal1mehra

    vishal1mehra Silver Member

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    I was at staying at Swissotel in Zurich, its not in center but next to train station which makes it very convenient, and plenty of shopping/food options around. For communication, I used Viber out service on my phone which made calling international very cheap, through wifi.
     
  6. vishal1mehra

    vishal1mehra Silver Member

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    Review: Turkish Airlines A330-300 New Delhi to Istanbul


    We reached the Delhi Airport around 3:30 am, considering I was with my parents and did not want to rush them in the end. The economy counters had about 15-20 people waiting in queues whereas Business Class counters looked relatively empty. There were two counters and both of them had passenger’s checking-in. After about five minutes of wait we were attended at the counter. I requested the agent to credit our miles to JetPrivelege (Contributing to my target of next summer’s European holiday on award business class seats). Check-in process was smooth and we were all checked in to Zurich, through Istanbul. My folks were also handed their Plaza Premium lounge passes.

    Security and Immigration took another 15 minutes, mainly because the Immigration officer decided to tell us the advantages of traveling to Andaman & Nicobar Islands over Switzerland for a holiday. I actually appreciated his passion for domestic tourism and promised him that we will certainly consider for the next family trip. I escorted my parents to the lounge upstairs and then came back down to the Delhi Daredevils Sports Bar. After all, where else would you get a full buffet meal and drinks for Rs.2? All thanks to my Visa Signature card.

    Turkish Airlines 717

    New Delhi (DEL) – Istanbul Ataturk (IST)

    Saturday, July 12th

    Departure: 0608 hrs (3 minutes late)

    Arrival: 1003 hrs local time (22 minutes earlier)

    Aircraft: Airbus A330-300

    Seat: 6D

    We arrived the boarding gate around 5:15 am and boarded the aircraft pretty soon after that. Turkish, English and Financial papers were placed on a cart just before aircraft entry and I picked couple of them. The cabin crew greeted us warmly, my parents were shown to the left and I turned right for economy “cattle” class. I was sitting in 6D, the very first bulkhead middle row.

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    Turkish Airlines A330 Economy Seat

    There was plenty of leg space, but I was wishing for an empty next seat, which eventually turned out to be exactly that. I absolutely love the 2-4-2 seating configuration, especially if sitting next to the window seat. Even though I was in the middle row for this flight, I wasn’t complaining. The flight was 75-80% full in economy class. The view on the left looked something like this.

    Besides the proximity to Lavatory and resulting commotion all the time, my other gripe with Bulkhead seats is placement of the IFE screen inside arm rests, which makes it inconvenient besides reducing the seat width slightly. I guess nobody has found a better solution yet so I’ll shut my rant now.

    Our flight started pushing back from the gate at exactly 0600 hrs and we were up and away within the next 8 odd minutes. Climb was smooth and soon seat belts signs were off. I also got to know that Turkish Airlines CEO, Mr. Temel Kotil was on the flight. He was in New Delhi for Air India’s induction into Star Alliance the day before and was on his way back to Istanbul.

    The first service was the delicious serving of Turkish Delight. Can one ever get enough of it?

    The meal service started with pre-booked special requests. I had requested an Indian vegetarian meal for my parents and they weren’t impressed with their South Indian upma meal, as I got to know later. Economy passengers were given couple of menus for breakfast, which I thought was a nice touch by Turkish Airlines.

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    Turkish Airlines Breakfast Menu (Economy)

    I went with Turkey and Kasar Cheese Toast along with “No.1 Mediterranean Beer” Efes. I loved the crunch of the Borek and thought it was well made. I pretty much skipped most of the other items as they just did not appeal to me.

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    Turkish Airlines Economy Breakfast Meal

    There was a round of Coffee/Tea and I politely declined the offer. After the meal, I thought of getting some shut eye and was about to press the call button for an eye patch when the attendant handed me an amenity kit pouch.

    It had a pair of socks, an eye patch and some ear plugs. Not bad, TK! I treated that, as a sign that even god wanted me to have some rest. How wrong did that turn out to be? After 40 minutes of battling with various sleeping positions I gave up and thought of visiting my parents in the front, make them feel guilty how their son was cringing in the back while they lay comfortably on their flat beds, etc. Expectedly, the seat was actually quite nice and had a foot rest just below the IFE screen, which doubled up nicely as a temporary settee. While they were telling me how uninspiring their economy class upma vegetarian dish was, I started noticing the upkeep of business class cabin.

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    Turkish Airlines A330 – Torn Business Class Seat

    The fabric of the seat was completely torn from the seat and there were other elements of the seat, which were asking for attention. For an airline, which prides itself as Europe’s Best Airline, this was mighty underwhelming. While going back to my seat I requested the cabin attendant to please serve some vegetarian snacks to my parents, as they were quite hungry. I must add that all cabin attendants during this flight were warm, efficient and looked keen to help out. I was promised that she would look after them well. Later on I was told by my parents that they were served vegetable samosas by the In-Flight chef, which were quite delicious.

    About eighty minutes before arrival, the second service of the flight was started, where economy passengers were given a choice between a cheese sandwich or a cherry cake.

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    Turkish Airlines Economy Snack Options

    If your answer was both, I’m happy to tell you, you were absolutely correct. The sandwich was just above average but I was happy with the cherry cake. It was just the right amount of sweet and tangy for me. I gulped both of them down with a small glass of Apple juice. Other options in beverages included tomato juice, orange juice, regular and diet sodas.

    At no point during this flight I bothered with the IFE screen, and taking it out of the armrest. An initial overview told me it had enough content for a 6 hour flight, though definitely not for a 8-10 hour route. Usually I’m happy with the Live Route Map, and the big screen on Bulkhead exactly in front of me kept me busy.

    On our final approach to Istanbul Ataturk Airport, the captain activated the bottom fuselage camera and he was thoughtful enough to turn it to the nose camera for fantastic views as we descended on the runway.

    The landing was smooth and after about 8 minutes of taxi we arrived at our gate. The first flight of my trip was comfortable and efficient. The cabin crew was nice (presence of CEO on the flight?) and the food options were reasonable for a medium haul flight. Now it was time for me to do a quick hop to the Turkish Lounge, before catching my connecting flight to Zurich in 100 minutes.

    Have you flown with Turkish before to Istanbul? What has been your experience?

    More details and pictures on my blog - www.vishal1mehra.com
     
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  7. ACMM
    Original Member

    ACMM Gold Member

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    Cool! Did not even know there was a camera there ! Enjoyed your post. Thanks!

    (Posted from my milepoint enabled iPhone)
     
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  8. Fredrik
    Original Member

    Fredrik Silver Member

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    Will be interesting to see the report from Sweden.
     
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  9. vishal1mehra

    vishal1mehra Silver Member

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    Review: SAS Business Class Lounge, Stockholm Arlanda

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    Stockholm Arlanda Airport – Exteriors and ATC

    Our flight from Stockholm Arlanda to Istanbul was scheduled to depart at 1145 hrs, so after having breakfast we decided to check out of Hilton Slussen at 0800 hrs to have enough time to experience SAS’s Business Class Lounge at Arlanda Terminal 5.

    Related Reviews: Tripping through Scandinavia

    Turkish Airlines A330-300 New Delhi to Istanbul

    Turkish Airlines A320-200 Istanbul to Zurich

    My family got a taxi from the hotel, while I preferred to catch the nearby metro to Stockholm CityTerminalen. We were hopping on the FlygBussarna to Stockholm Arlanda and the City Terminal was the nearest stop from the hotel. There’s a coach every 10 minutes, with “Free Wi-Fi” – useless for those who don’t know swedish language or have a local phone number. I thought that was a big let down and defeated the whole purpose of Free Wi-Fi for travellers. The website says no login is required but I can assure you of its lie. Nonetheless, the journey was otherwise comfortable and the bus dropped us in front of Terminal 5 in about 45 minutes. I had bought my tickets via Viator at 10% discount.

    We quickly found the Turkish Airlines counter, and fortunately, the business class counter was free, while the economy counters had about 20 odd waiting passengers. Advantage of flying with business class passengers, even though I was traveling in economy I guess. Though I found it strange that I had inserted my Jet Privilege number already while checking-in online, it was somehow not showing up at the counter. Overall it was a quick and courteous check-in for us and we were off to security.

    Call it the Sunday morning effect, but even security at Arlanda was efficient and quick. There were no preferred lanes for business class passengers, and in spite of that we were done in 5 minutes flat. The security folks were respectful, like most of the people we encountered throughout our Scandinavian trip.

    Arlanda Airport seemed to be pretty well functioning. I thought it had pretty much all essentials for travellers. Sure, it wasn’t the Changi or the HKIA of the world, but for a mid-tier European airport, it ticked pretty much all boxes in my book.

    Including great tarmac views from urinals. This is much better than those stupid little screens you see where they play useless commercials or try to be funny.

    We searched for over 10 minutes trying to find the signage for Lounge and ultimately had to ask one of the airport employees. The SAS Business Class Lounge is located pretty far for non-Schengen gates, and it was almost a 12 minute walk to reach the lounge.


    The SAS Business Lounge is open from 0530 hrs to 2300 hrs, Monday-Friday and Sunday. The Lounge timings are 0530 hrs to 2030 hrs on Saturdays.

    The Access for the lounge is open to passengers holding Star Alliance Gold Status with same day flight on an Alliance carrier. Also to, SAS Gold card members with SAS or partner airline flights and Business/First Class ticket holders travelling on a Star Alliance carrier flight. As we were flying Turkish, a Star Alliance Member, the lounge reception staff warmly welcomed us.



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    SAS Stockholm Lounge – Entry and Staff

    Before I veer off to other points about my lounge experience I want to highlight and acknowledge SAS staff at the entrance. Both the ladies at the front desk (silly me forgot to take note of their names) were as warm and friendly as it gets, and it looked like they genuinely loved their job and interacting with people. Not just us, I was able to notice their conversations with other passengers as well, and they were simply fabulous. So SAS thank you for choosing such great ambassadors in your lounge. Kudos. (SAS Folks, the easiest way you can identify them would be to see who worked the morning shift on 27th July 2014)

    We entered the lounge around 0940 hrs and the staff was in the process of setting up food items. The selection wasn’t fully served till 1010 hrs. The first impression of the lounge is quite fancy, and modern with its furnishings and decor. On the immediate left, a big compartment of major world newspapers is available. Financial Times, Wall Street Journal, New York Times, Daily Telegraph, along with Time Magazine was some of the major ones.

    There are plenty of seating options across the lounge, with a mix of sofas, lounge chairs and bar stools.


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    SAS Stockholm Lounge – Seating and Layout

    There are more seating options in the back with convenient access to power ports, overlooking the arrivals section of the terminal.

    There was a 40 inch television screen with local news on one side of the lounge. The breakfast cold buffet spread was middle-of-the-road in my book. Apart from a selection of breads, there was ham, condiments, biscuits, chips, greens and salad sauces.

    For those interested, the lounge even had a menu on display, which displayed part of their selection.

    The drinks selection was slightly better for me. Apart from tons of Carlsberg, the lounge offered Apple and Orange juice (which kept running out), selection of tea, local beers on tap, couple of red & white wines on tap, along with the Coca-Cola family of soft drinks.


    The lounge also boasted of couple of coffee machines (which I never tried), one of them was dedicated to serving organic coffee.


    There were total of 5 macintosh computers with working Internet connections in the open business area of the lounge, along with printer/copy and fax facilities, which I thought was a pretty reasonable arrangement for those who still value such facilities. Needless to say, the lounge had a working wi-fi connection for private use as well. In my roughly 45 minute usage, I found it had decent download speeds, enough for a traveller/executive on-the-go. Though far from optimal if you are looking to stream HD content.

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    SAS Stockholm Lounge – Business Center

    One of the things, which stood out for me in the lounge was the small yet dedicated kids play area in the lounge. Apart from story books, it had plenty of soft toys to keep the little ones engaged. The walls also featured graffiti and drawings done by past occupants of the area, which I thought was a great touch. For families traveling together, play areas can be great comforting zones and I wish more airline and lounge operators incorporated it in their planning process.

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    SAS Stockholm Lounge – Children Play Area


    The lounge also had another zone, to the left of the reception, which featured more seating options and similar food/drink items. There was another large 40 inch TV, which had the local news channel turned on. I did encounter a half-functioning beer fridge and a second newspaper/magazine stand. The beer selection consisted of Tuborg Green, Tuborg Gold and non-alocholic Carlsberg (???). I went with the safe option of Tuborg Green and chips ;)


    The rear portion of this side of the lounge featured a more private, cordoned-off area, which I guessed could be designated as a quiet zone or a meeting area, depending on the occupants.

    The lounge unfortunately had no tarmac area views, barring the entry area, which has partial and hindered views of the tarmac and the runway in the distance. I was able to snap a close-up picture of a LOT aircraft on our way out.


    Overall I would rate the lounge good mainly due to three reasons:

    1) Great staff

    2) Plenty of seating/Kids play area

    3) Decent Wi-Fi

    Although I would like the Lounge to improve its cold buffet selection, may be adding a hot item could do the trick or maybe that’s just the hot-breakfast-loving-Indian in me talking. We left the lounge around 1040 hrs for our flight at 1145 hrs. I thought we would make it comfortably to the gate, alas I never knew what was in store for us next at the Passport Control.

    Thank you for reading. More details and pictures can be found on my blog www.vishal1mehra.com

     
    Last edited: Sep 23, 2014
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  10. vishal1mehra

    vishal1mehra Silver Member

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    Review: Turkish Airlines A321-200 Stockholm to Istanbul

    As we exited the SAS Business Lounge, there were still 15 minutes to go before the scheduled boarding start of our flight to Istanbul. I figured that even considering the long walk to the gate, we would do just fine. Stockholm Arlanda has passport control counters just before international gates, which should not have been a problem per say, but when you have just one agent manning an entire plane load of mostly non-EU citizens, that is a big problem indeed.

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    Stockholm Arlanda Airport - Passport Control Queue


    Related Trip Reviews: Tripping through Scandinavia

    Train on a Ferry!

    Turkish Airlines A330-300 New Delhi to Istanbul

    Turkish Airlines A320-200 Istanbul to Zurich

    SAS Business Lounge, Stockholm Arlanda

    Seeing the way our queue was moving, I decided to make a quick run to the famous Swedish hamburger chain, MAX. Now, if you know me, you know I love my hamburgers and I love trying out all of them, so I was pretty certain of letting this opportunity go. After asking airport staff, I was finally able to track a MAX & ordered a classic takeaway meal for myself.

    I ran back across the terminal to find my family and some other passengers in a new side-queue that ultimately was merging, into the original queue itself, started after last calls of our TK1794 flight by the Turkish Airlines staff themselves. Oh crap! Another surprising element to this entire mis-management was absence of any dedicated section for passengers travelling in business. Ultimately after lots of hustle, and nasty stares, we made through the mess and were one of the last ones to board the aircraft. This experience at Arlanda was probably one of the least convenient bits of our entire Scandinavian trip and something the airport management definitely needs to re-think.

    Turkish Airlines 1794

    Stockholm Arlanda (STO) - Istanbul Ataturk (IST)

    Sunday, July 27th

    Departure: 1152 hours (7 minutes late)

    Arrival: 1604 hours local time (6 minutes before time)

    Aircraft: Airbus A321-200

    Seat: 10A

    We were among the last group of passengers to board the aircraft. The business class consisted of the traditional 2-2 layout, with approximately 50% occupancy in the front. Interestingly, it had no seat-back IFE, rather passengers were supposed to get their screen out of arm rests, which I always find more tedious and inconvenient for many reasons. I also found most seats in business class were clearly worn out and in quick need of a thorough makeover. There were tears and smudges across the cabin seats. I moved to my seat 10A, in the bulkhead row. Who doesn't like extra legroom, right?

    Economy had much better loads on this flight with occupancy of almost 80%. The legroom for a short haul flight was perfectly acceptable although I missed having a footrest on this aircraft, which was on our flight from Istanbul to Zurich. That could also be due to the fact that I was in Bulkhead row of course.

    Our scheduled departure was at 1145 hours, but we started pushing back around 1152 hours, which I thought was pretty acceptable considering the mess at the Passport control. Soon we lined up and were up and airborne by 1201 hours. The view from the window looked serene and peaceful, perfectly matching with my overall view of Scandinavia.

    Unlike Business, all economy seats featured seat-back IFE. I'm a firm believer of looking out of the window for the perfect IFE, but for whatever its worth, I do enjoy my constant dose of moving map. Based on my little interactions with the IFE system, I found it to be having a good enough mix of entertainment across the board. However, one of the weird things was which got my attention were various cracks near the bottom right of the screen, where the USB port should have been. This was consistent across the cabin, wonder why!

    Another thing I want to note here is almost a complete lack of English language on the map screen, which mentioned outside temperature, ground speed, estimate time to arrival etc. Of course Guesstimates started working pretty well after a while, but being an international airline, Turkish Airlines should have sorted this silly issue a long time ago.

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    Turkish Airlines A321 - Economy IFE Screen
    Service on all our Turkish Airlines flight was perfectly efficient without being overbearing and this flight was no different. Within seven minutes of being airborne, the crew started servicing the legendary Turkish delight. Have I mentioned in the past that I can never get enough of that terrific treat? Lunch menus were distributed in the cabin after 5 minutes, always a good touch rather than making the cabin crew utter names of dishes and explain them at every seat.

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    Turkish Airlines A321 Lunch Menu
    For this flight, I chose to order "Billur Kebap" as my main selection, accompanied by a cold can of Efes Beer. Lunch was served an hour into the flight, and my tray came with Smoked Salmon, Warm Bread (served in the second meal round), cheese cake, crackers, cheese and some butter. Thanks to my Max hamburger meal earlier I wasn't really hungry, which also meant I could judge the taste of the food objectively, without getting lost in my hunger emotions.

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    Turkish Airlines A321 - Economy Lunch Meal
    As I have said before, I appreciate Turkish Airline cutlery in Economy class, which is faux-steel, but not cheap like regular plastic. I enjoyed my meal, even though the presentation wasn't of the highest quality. The chicken was tasty, the salmon was well smoked and prepared, and so was the cheesecake.

    The crew served Tea/Coffee post meal, which was of little interest to me. I used that time for some shut-eye before our descent into Istanbul started.

    We landed at Istanbul Ataturk Airport around 1604 hours local time, and parked remotely at our stand by 1614 hours.

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    Turkish Airlines A321, Remote Parking at Istanbul
    The cabin crew on our flight was respectful and courteous and I thought they were attentive to passenger needs. We got into our Turkish Airlines bus to enter the terminal and the driver drove the bus like his a$$ was on fire. I frankly thought his driving skills were unacceptable for an European airline, which may or may not have been borderline acceptable in South Asia. We entered the terminal around 1629 hours and I immediately realised I had left one of my shopping bags in the aircraft overhead bin. The customer service teams in Istanbul airport were clueless how to retrieve it and after spending 25 minutes on it, I decided to let it go.


    And decided to take the refuge of Turkish Airlines Lounge at Istanbul, before my flight home to New Delhi in roughly three hours. I haven't reviewed the lounge intentionally, as there are plenty of detailed reviews for this excellent lounge already, which has now become even better with an addition of a lower floor and more space.

    More details and pictures on my blog

    Would love to hear back from all of you, any comments or feedback warmly welcome. Thank you
     

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