Trip Advisor's Top 25 US Hotels - Beware

Discussion in 'Luxury Hotels' started by NYBanker, Mar 23, 2011.  |  Print Topic

  1. NYBanker
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  2. gleff
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    Heck, their #10 isn't even the best Four Seasons in the State of Hawaii!
     
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  3. MSPeconomist
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    Interesting that the only Shanghai hotel on the list is the Park Hyatt.

    Disgraceful that so many cities have hotels that are clearly superior to those picked from the city for the list.

    At best, this is a random list of suggestions for the kettles; no one who has traveled much could take it seriously.
     
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  4. WearyBizTrvlr
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    I see TripAdvisor as an asymmetrical information provider. It's good at telling you what to avoid, but not so good at telling you where to go. This is due to the reviews being context-free in the sense that you don't know the prior expectations or experience of the reviewers. If you've only ever stayed at Motel 6, then any Four Seasons experience is going to be fantastic. This leads to reviews that rave about bathrobes and turndown when we take those things as given in this forum. On the other hand, if the rooms look like a sewer then it doesn't matter what your priors are.
     
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  5. DavidO
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    The list is also an indication of where Trip Advisor posters stay. They clearly are not guests at the best of the best, and so the top properties are either not reviewed - or have so few postings that they don't come up at the top of the ratings.
     
  6. MSPeconomist
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    OTOH, I like that some of these people do not generally stay in top hotels.
     
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  7. gleff
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    Many of the very top properties have tons of reviews. But the problem is that the hotels aren't really judged on their own terms. Look up a property like the Ritz-Carlton Central Park or the Taj Pierre in NYC (I say these as I'm in NY as I write). There'll be folks downgrading the property because 'room service is so expensive'. Yeah. It's the flippin' Taj Pietter and RC Central Park. ...
     
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  8. NYBanker
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    R u @ RC-CPS or Pierre?
     
  9. eponymous_coward
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    I think the numerical rankings on TripAdvisor are crap (can I say that here)? I'm more interested in:

    - candid photos
    - impressions of service (the fun thing is you can rate the reviewer, too: are they impossibly picky or unreasonable?)
    - written narrative of reviews in general
    - getting a gestalt of the typical people who stay there and seeing if their expectations were met or exceeded
    - getting a sense if the place will give me good value for the money I pay

    That being said, I find TripAdvisor quite useful. Just not the rankings.
     
  10. techguru
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    Wow -- I'd really be hard pressed to say these were the top 25...oh well...luxury should have a different category :)
     
  11. gleff
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    I'm not, friend is over at the Pierre so that's on the brain but I'm in a suite at the Andaz 5th Ave. Free room service breakfast as a diamond (I admit, I order up coffee first thing and then place a breakfast order later). Makes me the perfect TripAdvisor voter?? :D Actually I love the bathrooms, beautiful large showers and dual sinks. And I don't know if it's the suite vs the room I had last time but they've improved the bathroom lighting since my last visit in December and there's even a drawer for clothes (my two complaints previously). No Pierre or RC this trip, though the RC Battery Park can often be one of the decent values in the city. Andaz is my go-to currently in the city.
     
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  12. Lalala
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    I hadn't even heard of the Cedarbrook Inn until this poll came out. FANCY stuff for near the airport.
     
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  13. TRAVELSIG
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    Good Point NYBanker. If only there was a requirement people have to actually stay in a property before they vote for it.
     
  14. sobore
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    I'll build my top 25 list from Milepoint members feedback, much more reliable.
     
  15. JennB
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    I do use Trip Advisor quite a bit when searching for hotels but as someone already stated, I also use it more for reading the details, looking at candid photos and getting a good idea of what problems people have experienced.

    I always take the Trip Advisor rankings not as the nicest hotels in the area but more of the hotels in the area that more people have been satisfied with or have stayed in without incident. A lot of people don't got for luxury hotels, they just want a decent place to stay. We frequent and discriminating travelers have to look a little deeper. For example, I was looking for a hotel for an upcoming trip to Austin. The top rated hotels are Super 8's, Yeah, not happening. I know which brands I like and where I get points so I'll look at those, look at pictures and skim reviews and since I've bene to Austin multiple times, I'll look in a target area. No way would I just go "Oh, the Super 8 sounds nice" though some people would because that's their price range and they would see it as a good deal.

    Travelers come in all types and tastes. :)

    I do occasionally get a chuckle out of some reviews though. People screaming about how a hotel is crap because they wouldn't honor some ridiculous request or there wasn't a playground for the kids or someone made noise in the halls. I especially love the ones for European hotels "the room was so small!" "overpriced for the size of the room" lol. I do write reviews quite regularly. I wish there was like a little symbol of or something for people who are frequent reviewers, I would trust other experienced travelers over people who take a trip once per year.
     
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  16. I'm planning a tropical getaway and am having a hard time deciding between the Four Seasons Resort Maui at Wailea and the Comfort Suites at Fairgrounds - Casino. One is described as "Perfect. The closest word to describe it," yet the other is described as "Sh1t was off the hook."

    Quite the dilemma! :D
     
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  17. savydog
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    I will normally bring up the city I am interested in and then look for the more major hotel groups. Check for any negative comments that are repeated often and also look for things like " close to subway " or any other similar things that can sway me into staying there. If I can get 4 or 5 possibles then I will look for more info including the hotel web pages for specials during the time I am planning on staying.
     
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  18. Westsox
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    I use Trip Advisor for reviews on such hotels as HIX, HI, Courtyard, and have found that the details of the reviews cover what I am interested in. A clean hotel in a safe area is usually what I want when staying are these level properties. When looking at luxury properties, I will read the reviews but do not put much weight on the rankings. Better information is obtained from seasoned luxury travellers here on MP and FT.

    I can usually mark off places I do not want to stay based on Trip Advisor, but sometimes the reviews do not give an accurate picture of a location as compared to my wife's very high standards.
     
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  19. MSPeconomist
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    Can you make the wife do the research so that she can't complain? You're lucky to be married to someone with high standards.
     
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  20. Westsox
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    Yes, I am lucky that she lowered her standards to marry me 23 years ago.
    She is not very interested in doing the research, she likes to be able to just show up and all the details have already been handled for her. I like to handle the details, so it is a good combination.
     
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  21. Homewood Suites? Seriously?
     
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  22. MSPeconomist
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    It just is one more data point to prove how crazy their rankings are. BTW, welcome to MP.
     
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  23. RichardInSF
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    I have stayed at exactly one of these top 25 hotels, the Hermitage in Nashville, #17. It is like many Loew's hotels -- was probably really nice 50 years ago but definitely faded today. I wouldn't stay there again. Was described in the award listings as "flawless." Sigh....
     
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  24. jbcarioca
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    Not one seems relevant to me, but that ius their story, reviews for the hoi polloi
     
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  25. viguera
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    I'll cosign on the Four Seasons Vegas selection though... no casino, tucked away all the way at the end of the strip and a fantastic restaurant. Whenever I go to Vegas I'll stay at a big monstrosity of a hotel/casino, but I'll always go to the Four Seasons for breakfast at least once during my stay.
     
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