It should really just be a minor annoyance, but it's piled on top of a day full of minor annoyances... Have a flight scheduled through Denver on Thursday. UA just issued a fee waiver to change plans because of a predicted major storm. So I managed to get rerouted, but not without paying a fare difference, having to fly out of and into less convenient airports, and losing my confirmed upgrade. And that was after arguing with the reservation agent about the dates of the waiver, which were clearly listed on UA's site, and which he at first maintained were incorrect. Oh - and he kept telling me that a flight I know to be on a 3-class 777 is actually a United Express flight operated by SkyWest. I get why they charge the fare difference, but in the interest of getting everyone where they need to go and avoiding day-of chaos, it would be nice if they would waive that too.