So I'm getting close to having to book my first international reward flights (I have done a couple Southwest flights but those are baby award bookings compared to these). I was trying to look for award availability on SQ flight 11 from Tokyo Narita to Singapore. I log on to my KrisFlyer account and it says there is a saver, standard, and full award seat availability for suites class on May 21, 2014. However, when I type in the info for a search on expert flyer, it says that no availability can be found. And that was searching first and business class saver (fare class O and I). I know I must be doing something wrong here. Is it because I am using the free 5 day trial version? Thanks for your help!