Top 5 Airline Service Moments of 2011

Discussion in 'General Discussion | Travel' started by sobore, Dec 20, 2011.  |  Print Topic

  1. sobore
    Original Member

    sobore Gold Member

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    http://www.thestreet.com/story/11350575/1/top-5-airline-service-moments-of-2012.html

    As a heavy holiday travel period approaches, many people will approach the airport with dread.
    The long security lines, crowded planes and potential weather delays can seem threatening. Add to that our country's anti-airline hysteria, heightened by media seeking distressed passengers to interview, and you may conclude that the best thing to do is stay home.

    But it is wise to remember that not only will thousands of airline employees be working through the holidays, including Christmas Eve and Christmas day, but that each day some airline employees go to extraordinary lengths to help passengers.

    In fact, the kindnesses routinely displayed by airline employees are a little-known secret. Each week, airline internal communications writers churn out stories about the good deeds done by front-line employees. Unfortunately, these stories are generally read only by other airline employees.

    Read More:
    http://www.thestreet.com/story/11350575/1/top-5-airline-service-moments-of-2012.html
     
    javacodeguy, MrsBobSgt and uggboy like this.
  2. javacodeguy

    javacodeguy Gold Member

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    So should I tweet @usairways when I'm about to make CP next year? Maybe I can get some free stuff on my flight :-D

    I can always dream.....
     

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