Tom Horton's Mea Culpa

Discussion in 'American Airlines | AAdvantage' started by Captain Oveur, Apr 17, 2013.  |  Print Topic

  1. Captain Oveur
    Original Member

    Captain Oveur Gold Member

    Messages:
    7,243
    Likes Received:
    14,058
    Status Points:
    12,520
    AA posted a video with Tom Horton yesterday with an apology for yesterday's system outage.

    Despite the lousy PR from the outage, it's this kind of culture that comes out of Fort Worth that impresses me about American AIrlines.
     
    LETTERBOY, sobore, Aktchi and 2 others like this.
  2. Mapsmith
    Original Member

    Mapsmith Gold Member

    Messages:
    2,930
    Likes Received:
    7,696
    Status Points:
    6,570
    Sorry, read that wrong. Thought it was about Canadian Donuts and a problem
     
    rwoman, tommy777, LETTERBOY and 9 others like this.
  3. downhillcrasher

    downhillcrasher Gold Member

    Messages:
    1,328
    Likes Received:
    2,395
    Status Points:
    1,270
    Right on, Smisek would never straight up apologize.
     
  4. Mike Reed

    Mike Reed Gold Member

    Messages:
    2,414
    Likes Received:
    3,574
    Status Points:
    2,025
    Neither will Doug.

    Sent from my iPhone using milepoint
     
    rwoman, LETTERBOY and malikguy like this.
  5. DeacFlyer1
    Original Member

    DeacFlyer1 Silver Member

    Messages:
    807
    Likes Received:
    718
    Status Points:
    675
    Whaaaaaat, you don't like Dougie?! I never knew!

    I think I'm looking forward to the next year purely for the entertainment value of watching Mike Reed lose his mind at the prospect of flying a Doug Parker run airline.
     
  6. tommy777
    Original Member

    tommy777 Co-founder

    Messages:
    2,674
    Likes Received:
    6,596
    Status Points:
    4,570
    Too late ;)
     
    DeacFlyer1 likes this.
  7. sobore
    Original Member

    sobore Gold Member

    Messages:
    12,421
    Likes Received:
    33,847
    Status Points:
    16,520
    :D
     
    DCtrAAveler likes this.

Share This Page