Time for Partner Airline Credit to Post

Discussion in 'American Airlines | AAdvantage' started by sparxe, Aug 1, 2011.  |  Print Topic

  1. sparxe
    Original Member

    sparxe Silver Member

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    I've been waiting over 50 days since I submitted for AA credit for Iberia flights. It says that they "generally post within 30 days". The status still says "Pending".

    Is it normal that I've waited so long, or should I contact them? I have no experience with this. Thanks!
     
  2. DestinationDavid
    Original Member

    DestinationDavid Milepoint Guide

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    I'm slightly confused on what you're saying.

    Are you stating that you flew with IB and have waited 50 days for your flight to post, or .....

    are you saying you flew with IB, waited the 30 days, submitted a credit request, and it has been 50 days since the credit request with no activity?

    Also, what flights were these? Were they in a fare class that earns miles?
     
  3. sparxe
    Original Member

    sparxe Silver Member

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    I flew with IB (JFK-MAD economy, which should be 100% miles since it was to/from Spain), waited, submitted credit request with AA, and it has been over 50 days since the credit request.
     
  4. DestinationDavid
    Original Member

    DestinationDavid Milepoint Guide

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    Definitely follow up in that case, that's much too long.
     
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  5. AmericanAirlines

    AmericanAirlines Official Representative

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    Sparxe - Apologies for the delay! Your best bet is to give our AAdvantage customer service line a call at 1-800-882-8880, so they can look into the status of your miles. Thanks!
     

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