Thousands affected by easyJet IT meltdown

Discussion in 'Other Airlines | Europe' started by sobore, Oct 16, 2013.  |  Print Topic

  1. sobore
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    sobore Gold Member

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    THOUSANDS of easyJet passengers were left facing lengthy delays and cancellations after a Europe-wide failure of the Luton-based airline’s computer system.

    A technical issue on the airline’s website meant travellers were unable to use the online check-in or booking facilities.

    Gatwick airport experienced the worst disruption with 14 flights to and from the London airport cancelled.

    Passengers at easyJet’s other main UK hubs – Edinburgh, Glasgow, Luton and Manchester – faced lengthy delays as they queued to check in at the airline’s desks at airports. It is not known how many flights were disrupted in total.

    Many people were left stranded after missing flights or having them cancelled. They were urged to book into nearby hotels or face a night at airports.
    EasyJet said passengers were not able to check in online for about seven hours yesterday after the airline’s central booking system crashed.

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