This is not a joke... register to attend online! "DL Shares Best Practices for website" webminar!

Discussion in 'Delta Air Lines | SkyMiles' started by DLroads, Jul 12, 2011.  |  Print Topic

?

What were they drinking when they decided to use delta.com as example for best practices?

  1. Woodford Reserve

    4 vote(s)
    33.3%
  2. Mile High Mojito

    1 vote(s)
    8.3%
  3. Bloody Mary

    1 vote(s)
    8.3%
  4. BE red wine

    2 vote(s)
    16.7%
  5. BE white wine

    1 vote(s)
    8.3%
  6. Beer

    3 vote(s)
    25.0%
  7. Other

    6 vote(s)
    50.0%
Multiple votes are allowed.
  1. DLroads
    Original Member

    DLroads Gold Member

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    Fellow MP's

    This is not a joke. tgtg from FT just posted it today. It is an open webminar from delta eComemrce group about "best practices". I call you all to register and ask some serious questions about the stability and quality of delta.com products, including:
    Award calendar,
    Website perfroamces,
    Pricing fluncts,
    And many more...

    See the links below- Register and Attend! It is online and we must have the voice of the client heard there!
    NO EXCUSES ARE ACCEPTED! It is free, it is online, and it would even have 800 number for the call in if needed (as well as online voice in). YOUR VOICE MUST BE HEARD.

    ==========================
    Thursday | July 21, 2011 | 1PM EST
    Delivering a fast and reliable website is critical to achieving business results. Research shows that a one second delay in website load time decreases conversions by 7%. That is quite significant when you are Delta Air Lines.

    What You Will Learn:
    Our featured speaker, Faiz Ahmad, Director of eCommerce Channels at Delta Air Lines, will share Delta's best practices for maintaining a top performing website that achieves their business goals.

    Join Delta's Ahmad and Compuware's performance expert, Matt Poepsel, to learn:
    • About the impact of web performance on customer experience and business goals
    • How Delta Air Lines integrates performance metrics to overall website success metrics
    • How marketing and IT at Delta work together to optimize customer experience
    • Best practices for improving your own customer experience without slowing down your site
    REGISTER NOW

    Faiz Ahmad, Director of eCommerce Channels, Delta Air Lines
    Faiz Ahmad manages the eCommerce channels across delta.com, mobile, kiosk, social commerce and the associated digital customer experiences at Delta. In this role, he's responsible for driving increased transactions, delivering an exceptional digital travel experience and achievement of corporate objectives. Faiz manages the eCommerce business initiatives from conception to implementation to delivery with quantifiable results. He oversees a team of marketing professionals responsible for the development and implementation of the product roadmap, product strategy, day to day management and oversight of the eCommerce channels working closely with Delta's leadership team, other areas of the marketing organization and the technology team to deliver and produce results that improve Delta's customer experience.

    Matt Poepsel, VP Performance Strategies, Compuware
    Matthew Poepsel leads the APM Strategic Services team for Compuware Corporation and has worked in the Web performance management field since 1999. In his time at Gomez and later Compuware, Matt has worked with Internet teams from leading brands including Amazon, Best Buy, Expedia, and USA Today. Matt is a recognized expert on Web performance management including web optimization, SLA management, and what's required to build a performance culture. Today, Matt is responsible for the Gomez benchmarking service as well as thought leadership and educational offerings.
     
    mikeef, jondav, sobore and 1 other person like this.
  2. JohnDeere19
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    JohnDeere19 Gold Member

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    Wow, just wow...
     
  3. USAF_Pride
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    USAF_Pride Gold Member

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    This clearly was more than alcohol induced. There must have been prescription drugs mixed with alcohol.
     
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  4. BamaGirl
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    BamaGirl Silver Member

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    More than alcohol and prescription meds. The thing to have said to whoever thought this up/signs up for it, is:

    Step away from the crack pipe...
     
    jbcarioca, jondav, DLroads and 3 others like this.
  5. DLroads
    Original Member

    DLroads Gold Member

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    All et. al.,
    (sorry for cross-posting... this one needs all audiences)

    make sure to be there and get your voice heard!

    REGISTER HERE
    You have to register in advance so you would get a link to the conference.

    If you just want to listen, The conference call/voice in is
    "Participants can listen to the call via Audio Broadcast. If you are unable to listen via your PC speakers, please dial in to(866)323-2725 and reference conference ID# 81592764"


    The topic is

    Topic: Delta Air Lines Shares Best Practices for Becoming a Top Performing Website

    Host: Jessica Murphy---> BTW, I wonder if Ms. Murphy ever used the website. Let's say- try booking TATL ticket, or maybe even an award ticket?

    Date and Time:

    July 21, 2011 1:00 pm, Eastern Daylight Time (New York, GMT-04:00)

    Event number: 932 453 221


    No Excuses! Register at the link. It is free!


    MPointers-->It's important to be there and get the voice of the client heard.
     
    jbcarioca likes this.
  6. sobore
    Original Member

    sobore Gold Member

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    I wonder if the US government has a webinar on fiscal responsibility and financial management.
     
  7. DLroads
    Original Member

    DLroads Gold Member

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    BamaGirl,

    Important to raise it in the webminar. Make sure to register and attend. We need the voice of the client to be heard, not only in the weekly "voice of the client" report, but also in this kind of seminar.
     
    jbcarioca likes this.
  8. The Boat
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    The Boat Gold Member

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    I am registering for the event right now, but what if I can't attend in the end? (due to possibly doing something productive in Alaska)
     
    jbcarioca likes this.
  9. jbcarioca
    Original Member

    jbcarioca Gold Member

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    I'm in! I wish we could not all be negative but the website best practices of Delta.com are important to know so we do nothing ever that replicates them. They are trying but they are not succeeding, in web terms anyway.
     

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