United which works everyday to delight customers according to the $18 million a year CEO-he sure must be delighted by making what 600 of his FA's earn, a worthless Congress, comatose regulators and media cheerleaders- has a new feature for those forced to purchase 'Basic Economy' a check list of punitive sanctions against passengers paying hard earned money to do business with them. Take that you choiceless peasants! Up in lights, on a chart that details how United will punish you for buying a fare that is almost always no real bargain is an explicit promise that your family will be punished by being scattered around the plane if you don't fork over additional revenue so that the CFO can look good to the Wall Street gangsteros. This is going to end badly for United. No one ever said they were smart, but if they were, they would end this nasty, punitive approach, apologize and at least lay claim to being the best airline among the dogs of US domestic aviation. And imagine the ugly scenes at the airport when employees have to absorb the stress from this myopic extortion.