What a great hotel! Just finished five nights. Got a junior suite upgrade as a Platinum, pleasant, quiet room on the 5th floor, about as far from the elevators as possible. Worried a little about the staff congregating at the linen area nearby, but they proved not to be loud after all. The #1 virtue of the hotel is its location: you are essentially across the street from the Prado and the Thyssen museums, and a couple blocks from the Sofia. You couldn't be better located for an art walk! We purchased the combo tickets for all three museums, and found each one to be outstanding as a means of starting each of three days. Art fix, then go out and explore the city..... Because the morning breakfast spread is so absurdly expensive (but also because we ate like pigs on each prior evening and were uninterested in a big, magnificent breakfast) we didn't partake downstairs in the beautiful dining room. Also, be forewarned that drinks are not inexpensive at the bar. Consequently, it was always deserted, so no problem getting a table. The staff couldn't be nicer--- train schedules with the concierge, taxis plentiful (although the drivers won't come unless you get a staff member to beckon them), plenty of information for the asking, and the housekeeping and room service staff were both unobtrusive and pleasant when you did interact. A curious gold-vending ATM in the lobby provides you with the ability to collect precious metals if you have that as a goal of your trip---- we didn't, and never did see anyone actually even looking at the machine. But then, I don't buy much in hotel gift shops or clothing stores either, and you never know when a Kruggerand might come in handy. The suite bathroom was wonderfully large and nicely appointed, with an amazingly fast-filling tub. TV had few HD channels, and a limited supply of English-language fare (BBC, CNBC, CNN and Al Jazeera, plus a couple more; nothing really entertaining.) High speed internet access was good, but I never could get my wifi Kindle to link into it. Luckily a lot of businesses have wifi access if you ask for the password. I didn't find any nearby open networks. I need to get newspapers over the Kindle, and so I made an evening sojourn up Avenida Prado to a nice little bar with wifi each evening--- actually a nice ritual, but I'd be unsatisfied if I didn't get the wireless access free as a Platinum. The Atocha train station is either a 15 minute walk away, or you can get down to it in about 5 by using the bus most of the way. The buses and metro in Madrid are easy to use and straightforward; get a map that shows you the bus routes. We got the 3-day tourist transit pass (13 euros) and it came with an excellent little folding map that showed where buses go in detail. It's only a 30 minute fast train run down to Toledo, which is worth seeing, but make sure you get the schedule to/from at the Concierge desk and stick to your booked connection, because the RENFE train personnel are utterly inflexible about letting you on the train without advance bookings, and the seats are booked solid often, apparently. There's no standing or riding in the food car, apparently, even if you can see plenty of empty seats on the train (which is odd, as there are no intermediate stops). We went up to El Escorial, too, which was certainly worth doing, but the train is much slower than to Toledo (it's about an hour). No seat reservations on that local train. It's an easy walk up the street from the Palace to Sol, the big plaza, and to the Playa Mayor. There's a wonderful marketplace just off the Playa Mayor. The Sunday flea market is interesting but not filled with treasures: I had imagined a lot of antiques, and it was more everyday stuff. We ate wonderful food; Bodega Botin, Casa Paco, fine tapas a lot of places. The plaza Santa Ana has some good tapas and is nearby the hotel. In all, this hotel is well-located, the rooms are pleasant and comfortable, the staff is helpful--- and central Madrid is an easily walkable city.