The Peninsula - Hong Kong

Discussion in 'Luxury Hotels' started by swisshera, Mar 10, 2011.  |  Print Topic

  1. swisshera
    Original Member

    swisshera Silver Member

    Messages:
    61
    Likes Received:
    110
    Status Points:
    300
    The peninsula is always voted the top 10 hotel in the world.

    so when I got a chance to go to Hong Kong, I actually stayed in there and purchased this "Traditional Experience" for $2900 HKD, which is about USD$380.

    The experience was one of the best hotel experience in my life.

    I booked the room directly through Peninsula because it is a package but I can hardly imagine there would be savings from agencies since it is a popular hotel at all time.

    I checked in to the front desk and try to get my room before the "schedule" time, they told me they are still preparing my room, and they would treat me a drink at the lobby.

    I was so impressed with the service already before I even get to my room. Peninsula is a colonial hotel and has a strong British flavor to it, and high-tea at the lobby of Peninsula is almost like a tourist attraction.

    The room was ready after 20 mins and it was in the "historical" building, which is the old wing. The room is like a suite, with living room (welcomed by hot tea serves right there and fruit), and the bathroom is completely marble-ized and there is a plasma TV by the bath tab!

    When I was in the room, I heard some bird sounds, and I figured out there is this Central music system that plays music from different channels, which adds to the experience.

    There is a spa/ gym that also comes with the room so I checked it out as well.
    The swimming pool is like those greek-roman style infinity pool (which I found it difficult to drag myself out), and the gym - wow! you are running with the Victoria Habour in front of you. Who doesn't want to go there?

    To make sure I max. out the experience there, the room also comes with complimentary Ferry tour to the harbour at night with complimentary champaign as well.


    If you are into night scene, you could also go to the Felix bar upstairs and get the city view there.

    IMG_0368.JPG IMG_0395.JPG IMG_0396.JPG IMG_0435.JPG IMG_0452.JPG
     
  2. TRAVELSIG
    Original Member

    TRAVELSIG Gold Member

    Messages:
    3,942
    Likes Received:
    5,509
    Status Points:
    4,145
    Excellent Photo's for an excellent hotel. I always take first-time visitors to HKG to Felix- their draw drops when they see the view- and for men they get a great chuckle out of the male washroom (actually one of my female colleagues snuck in one time to look as we were all laughing so much about it). One tip- the hotel participates in the Virtuoso program which can get you many benefits including sometimes a 2 for 3 offer (pay 2 nights stay 3). Thanks for posting- you are making me want to return tomorrow!
     
    uggboy, savydog and Chimpy like this.
  3. swisshera
    Original Member

    swisshera Silver Member

    Messages:
    61
    Likes Received:
    110
    Status Points:
    300
    oh thanks!! I didn't know but now I know!!
    I do forget about the bathroom experience, and the Maid costumes :) my favorite!!
     
    uggboy and savydog like this.
  4. TRAVELSIG
    Original Member

    TRAVELSIG Gold Member

    Messages:
    3,942
    Likes Received:
    5,509
    Status Points:
    4,145
    Next time you are in HK also check out the Intercontinental across the street from the Peninsula- sushi at Nobu is very good there.

    Good call on the Maid costumes!
     
    uggboy, savydog and Bonnie like this.
  5. swisshera
    Original Member

    swisshera Silver Member

    Messages:
    61
    Likes Received:
    110
    Status Points:
    300
    Thanks!! Didn't know Nobu was there but I will check it out next time! I used to live in that neighborhood...what a miss out!!
     
    uggboy and savydog like this.
  6. theskyflyer
    Original Member

    theskyflyer Silver Member

    Messages:
    160
    Likes Received:
    185
    Status Points:
    360
    I love Peninsula hotels for their fabulous service and great in-room-technology (even when they sometimes go over the top with the nail-dryer in Tokyo). But I adore their in-room fax confirming dinner reservations, speakerphone in the tub, and their butler box (which has now been copied at many other hotels)

    My personal problem is that I do not care so much for their decor. For me it can get a little too grandma-ish (HKG), weird (carpet in Tokyo suites -- although the sliding wood door is sheer genius!), tired (BKK). I wish Pen would start entertaining a more contemporary look for their rooms. No need to go as modern as Upper House, but something closer to that (MO Landmark, maybe?). But of course, it'll never happen, so I just stay at Pen when I feel the need to watch TV from the tub. :)
     
    uggboy and savydog like this.
  7. stimpy
    Original Member

    stimpy Silver Member

    Messages:
    218
    Likes Received:
    344
    Status Points:
    475
    Another tip for the Pen is if you book with CTS you get free Rolls Royce transfers to and from the airport. Plus upgrades, free breakfast, and other bennies.

    I like the Pen, but the MO is the best hotel in HKG. Also the Intercon, FS, and LMO are great hotels. But soon the new Ritz Carlton will open as the tallest hotel in the world, in Kowloon. Infinity swimming pool on the 102nd floor rooftop. :)
     
    uggboy and savydog like this.
  8. Tivoboy
    Original Member

    Tivoboy Milepoint Guide

    Messages:
    460
    Likes Received:
    283
    Status Points:
    595
    the bathroom in the felix bar is not to be missed
     
    uggboy and savydog like this.
  9. MSPeconomist
    Original Member

    MSPeconomist Gold Member

    Messages:
    58,563
    Likes Received:
    98,528
    Status Points:
    20,020
    The Peninsula is in AmEx FHR also. The special amenity currently is afternoon tea for two in the lobby.

    Twice recently I had a special rate called something like "the Night's on Us." The deal is stay for three nights and get one night's room rate credit for F & B, spa services, airport limo transfers, etc. not including service (10% of everything).

    The harbor tour (free for hotel guests, but nonguests can purchase it in a package including a drink in the hotel bar and dinner in the lobby restaurant) is great. You are taken in an old fashioned open double decker bus (weather permitting) to the Kowloon Victoria Ferry pier, where you board a special ferry. Peninsula label champagne is served (along with some nuts and potato chips) and refills are offered generously. On cold days, they offer hot mulled wine toward the end. The boat trip lasts close to an hour and circles the water. Depending on the season, you see the sunset or city lights. At the end, you can either return to the hotel with the group in the bus or walk along the waterfront ("Avenue of the Stars") on your way back.
     
    jmrich1432, uggboy and savydog like this.
  10. jfhscott
    Original Member

    jfhscott Silver Member

    Messages:
    458
    Likes Received:
    525
    Status Points:
    645
    I have stayed at the Peninsulas in BKK and PEK, and loved them. While in HKG was at the Grand Hyatt but went to the Peninsula for tea.

    I was crestfallen. The tea wasn't bad, nor was the service, but the clientele for tea really needs an upgrade. It simply appeared that there were many tourists who wanted the Peninsula tea experience and that only. They truly looked like slobs. Isn't there a way to regulate the clientele?
     
    uggboy, savydog and MSPeconomist like this.
  11. MSPeconomist
    Original Member

    MSPeconomist Gold Member

    Messages:
    58,563
    Likes Received:
    98,528
    Status Points:
    20,020
    In the past, the Peninsula Hong Kong imposed a dress code in all public areas of the hotel. There were standards, including being dressed in street clothes to go to and from the pool and spa (no swimming coverups, no matter how nice or how covered up, and certainly no hotel bath robes). After 6 pm, casual sandals, short pants, jeans, athletic shoes, etc. were forbidden. One time I returned from a tourist day slightly after six and at first didn't think I would be allowed to return to my room, except maybe through a back service entrance and escort to my floor because I was wearing the forbidden sandals in very hot weather. This was just before the Handover.

    Now, unfortunately, the standards have been lowered, although most people do still dress decently for dinner in the hotel's better restaurants and IIRC the room information notebook does specify dress for each F & B outlet in the hotel. On my last two visits, I observed some people dressed properly for the event of afternoon tea but sadly others not so. I was also annoyed by how loudly some talk during tea, including shouting into cell phones.

    Post Handover, the hotel's clientele seems to have changed and not for the better. I found some instances of rudeness pretty shocking, such as being literally and physically shoved aside when entering an elevator. The loud voices everywhere were annoying.
     
    uggboy and savydog like this.
  12. stimpy
    Original Member

    stimpy Silver Member

    Messages:
    218
    Likes Received:
    344
    Status Points:
    475
    this is why I stay at the MO HKG and MO BKK. They manage to keep up the standards
     
    uggboy and savydog like this.
  13. uggboy
    Original Member

    uggboy Gold Member

    Messages:
    50,183
    Likes Received:
    133,438
    Status Points:
    20,020
    We had drinks in the Lobby Lounge, it was a bit too dark for our flavor, we understand this was for the evening and the signature alcohol free cocktail, East of the Suez was wonderful. I always imagined that the property would be even grander than it is. We have also visited the Peninsula gift boutique for some memories of the grand dame. It was busy overall during our visit, but not too busy and it was in no way rowdy or downscale in people's behavior. Our clothing like many others was casual. The new tower is well integrated with the original building we found. Loved to see one or two of their green Rolls Royce Phantom Limousine's standing in the forecourt by the fountain. Many people arrived and checked into the hotel. We hope to have also the opportunity in the future to stay at this historic and significant hotel.:)
     
  14. mikeef
    Original Member

    mikeef Silver Member

    Messages:
    507
    Likes Received:
    837
    Status Points:
    795
    Other people's dress never really bothers me. If they want to look like slobs, it's no skin off my back.

    The loud talking and shouting into cell phones, however, is extremely annoying. That has a much greater impact on my enjoyment.

    Swisshera, thanks for the great report.

    Mike
     
    jmrich1432 and uggboy like this.
  15. TRAVELSIG
    Original Member

    TRAVELSIG Gold Member

    Messages:
    3,942
    Likes Received:
    5,509
    Status Points:
    4,145
    I mostly agree with you mikeef, however if there was a global ban on sandals with white sport socks and shorts- I would heartedly support it.
     
    uggboy, GeneCMH and MSPeconomist like this.
  16. mikeef
    Original Member

    mikeef Silver Member

    Messages:
    507
    Likes Received:
    837
    Status Points:
    795
    You hate Florida, too, huh?

    I have to admit, that sounds tempting...

    Mike
     
    uggboy and TRAVELSIG like this.
  17. TRAVELSIG
    Original Member

    TRAVELSIG Gold Member

    Messages:
    3,942
    Likes Received:
    5,509
    Status Points:
    4,145
    Florida is not my favorite place in the world.

    The global sandals ban with white sport socks and shorts will be a great victory for humanity if it is ever achieved.
     
    uggboy, vincentb89 and MSPeconomist like this.
  18. jfhscott
    Original Member

    jfhscott Silver Member

    Messages:
    458
    Likes Received:
    525
    Status Points:
    645
    A bit late to respond, but why not?

    Without any doubt in my mind, the most poorly managed aspect of the clientele management at tea was that the Pen has tea clientele lien up along a wall in the lobby, pretty much peering over the guests who have made it thru the line for thier own tea. This hovering line (or queue) of cargo short wearing, sandal donning, northface day pack toting tourists has GOT to be addressed or it will kill the point of tea at the Pen. Perhaps they should take reservations or issue timed tickets for busy periods. But the collection ofill kempt wannabes who were there to report to some crazy great aunt in Liverpool or Perth that they had tea at the Peninsula simply sucked too much out of the experience.

    Please don't tak me for a snob - my avatar is of me on the reef off of a very dumpy, and equally delightful caye in Belize. There is a time and a place for everything and the Pen risks killing the goose that lays the golden egg if they don't do something.
     
    uggboy likes this.
  19. MSPeconomist
    Original Member

    MSPeconomist Gold Member

    Messages:
    58,563
    Likes Received:
    98,528
    Status Points:
    20,020
    For afternoon tea, you can ask to be seated in the area on the other side of the lobby, which would be on the right as you enter the hotel. The line is at the back of the area on the left.

    It's interesting that the newer Peninsulas in Tokyo and Shanghai don't seem to have the same problems with rude and loud guests that the iconic Hong Kong property does.
     
    uggboy likes this.
  20. Bonnie
    Original Member

    Bonnie Silver Member

    Messages:
    186
    Likes Received:
    362
    Status Points:
    450
    I think it's simply because it is just that....iconic. The Peninsula HK has become a tourist destination in itself, which, unfortunately changes the atmosphere in the lobby.
     
    uggboy likes this.
  21. MSPeconomist
    Original Member

    MSPeconomist Gold Member

    Messages:
    58,563
    Likes Received:
    98,528
    Status Points:
    20,020
    True, and I love these legendary historic hotels, so I usually grit my teeth and put up with the mobs of tourists, although some hotels do a better job of controlling it than others. IMO a dress code for tea would help considerably as would a policy of "by reservation only" with perhaps exceptions for hotel guests, many of whom have high tea included in their room package (for example, IIRC FHR currently includes tea as the special amenity).
     
    uggboy and Bonnie like this.
  22. RichardInSF
    Original Member

    RichardInSF Silver Member

    Messages:
    545
    Likes Received:
    473
    Status Points:
    600
    So if you are a hotel guest with tea included as an amenity, you have to stand in line to get it? That sounds really awful -- never mind what people in line are wearing!
     
    uggboy likes this.
  23. MSPeconomist
    Original Member

    MSPeconomist Gold Member

    Messages:
    58,563
    Likes Received:
    98,528
    Status Points:
    20,020
    No, if you're paying attention, you make a reservation for tea. Also, IIRC there is a sign saying that hotel guests without reservations go to the front of the line. (This is common, for example, it's the way the Imperial in Tokyo handles tea and drinks in their lobby lounge.)
     
    uggboy likes this.
  24. jfhscott
    Original Member

    jfhscott Silver Member

    Messages:
    458
    Likes Received:
    525
    Status Points:
    645
    Well, at a minimum, a reservation policy would help with crowd control by making the queue of hovering slobs unnecessary, or at least more manageable.

    And I am indeed among the tourists who just "has to do tea at the HK Pen" to check it off my list. Nor would I think to make tea at any other Pen an experience unto itself. Hence, perhaps, my disappointment that the clientele did not live up to "their end of the bargain" in keeping tea at the Pen an elegant Hong Kong experience to which one should aspire.
     

Share This Page