Just notified that I am now "Premier Platinum" based on 76,314 PQMs in 2014, plus a "Met" Chase Credit Card waiver. Also got a notice that the physical card and booklet take 4-6 weeks to arrive. Being a newbie at this level, with no booklet I tried to scout around online for an answer to my question, which as of now I am not easily finding. How do the RPUs come? Do I get physical certificates in the mailed packet, or do I redeem them online, or do I call the Premier Desk when I find an itinerary on which I'd like to upgrade? Also, what has people's luck been in redeeming them on transcon "p.s." routes and/or Houston - Hawaii? Do they work with any published coach fare? Thanks.