The future of flying: The four major trends set to shape air travel by 2015

Discussion in 'General Discussion | Travel' started by sobore, Feb 11, 2013.

  1. sobore
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    sobore Gold Member

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    This is according to SITA, the world's leading specialist in air transport communications and IT solutions, in its report published today – Flying into the Future.

    Over the next three years, the industry will see a major transformation in the way passengers buy travel services and use self-service along their journey.


    In addition, these journeys will take place in a fully mobile and social environment with airlines and airports intelligently using vast quantities of data to deliver real service and operational improvements.

    Nigel Pickford, director of market insight for SITA, said: “Information technology has already had a major influence on air travel.

    “And with the number of global travellers expected to double by 2030, it will continue to lead the way for the industry.

    “Our survey analysis shows four major IT trends which will shape the entire travel experience, from how we book flights to how we interact with airlines and airports during the journey, to the kinds of services we expect.”


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