Thanks AwardWallet, Amex point fruad

Discussion in 'AwardWallet' started by iolaire, Jul 9, 2018.

  1. iolaire
    Original Member

    iolaire Gold Member

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    Today I noticed 20k drop in my Amex Membership Rewards points when I ran a one off update on AwardWallet! All were PAY AT PARTNER debits for Amazon, none show up on my Amazon.com account. Amex chat is looking into it.

    Thanks to AwardWallet for showing the drop and also for showing the drop via the weekly email that will come at the end of the week.
     
    curiousgeorge, profpeabody and hdawg like this.
  2. iolaire
    Original Member

    iolaire Gold Member

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    Another 25 k gone, chatted with agent to ask if I need to report each debit. This time agent told me to call in to 888-800-5234 and on 17 min call they actually looked at the points, told me what they would refund and are sending a new card with a new number. Guess I should have called in and not used chat as the call had an immediate resolution. Should I see more debits I should call in.
     
    curiousgeorge likes this.

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