I have now attempted twice to send my mom flowers from this company and twice they have flubbed up the order. This last time after the 4th phone call they offered another attempted delivery or to cancel the order, so I cancelled the order and as a consolation they offered me some $20 something or other to use with them. They can't get it right when I pay them with my money, not sure why they think I wanna try again using their money and mine. (grumble, grumble) BTW I ordered on Monday for a Thursday delivery to beat the weekend rush. I have already unHappy Mother's Day my mom to tell her she isn't getting flowers. It's a good thing she is easy going about this kind of thing.