Tell us what you think/Strongly Agree/Yes, it was easy...

Discussion in 'United Airlines | MileagePlus' started by redtailshark, Nov 22, 2014.  |  Print Topic

  1. redtailshark

    redtailshark Silver Member

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    If you don't think so and respond to the UA web survey differently, you can bet that the subsequent website "enhancements" that will be delivered will be.... well, you know what they will be. You MP readers ought to, by now.

    I bet ANY changes will decrease functionality - the industry-wide trend is to attempt to disempower customers by removing useful options/info/functions from every possible tool in the belief that these tactics will drive revenue. Jeff Robbo is the ninja of program devaluation but sadly, UA's program managers are following his lead.
    Dublin_rfk, sfo1 and uggboy like this.

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