Technology for passengers to print luggage tags considered for Los Angeles, Ontario airports

Discussion in 'LAX/SNA/LGB/BUR | Los Angeles Area Airports' started by sobore, Mar 30, 2013.  |  Print Topic

  1. sobore
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    sobore Gold Member

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    A technological revolution may soon be coming to Los Angeles-area airports, one that could make even more airline employees obsolete.

    Around the country, airlines have been testing systems that allow passengers to print out their luggage tags to affix them to their bags and that permit travelers to scan their own boarding passes just before they step onto planes without interacting with an airline agent.

    There's nothing particularly novel - technologically speaking - about either advancement. In Europe, Lufthansa Airlines has had both options for years. Many economy-class travelers at the airline's Frankfurt hub interact with few, if any, airline and airport employees.

    But U.S.-based airlines have been slower to implement many of the same technologies, with some airline executives fearing passengers might not be ready for so much self-service. That, combined with security and efficiency concerns, have slowed the transformation.

    Now, though, airlines could be ready to make the switch, at least when it comes to checked baggage. Hawaiian Airlines offers self bag tagging at its Honolulu hub, while American Airlines and Alaska Airlines are both rolling out machines that will allow passengers to print out and affix their own luggage tags, with representatives from both carriers saying the technology could reach Los Angeles International Airport by years's end. Alaska is also offering a print-at-home option for
    some customers.

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