Tamworth man left stranded at Heathrow after airline loses his wheelchair

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  1. sobore
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    sobore Gold Member

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    A DISABLED Staffordshire man’s dream trip to Thailand turned into a nightmare when an airline lost his wheelchair on his flight home.
    Paul Phipps, who suffers from multiple sclerosis, said Air India left him stranded at London Heathrow after he waited three hours in the baggage reclaim area for his wheelchair, which had vanished.
    The 41-year-old, from Tamworth, was then left housebound for a week and has been forced to hire a temporary wheelchair to get around as the airline has still not replaced his.
    Paul had just returned from a relaxing break with his wife Duean and their daughter Katie, aged four, and spent £1,500 on flights. The wheelchair disappeared on his connecting flight from Delhi. He said that none of the airline staff helped him on January 3.
    And he was forced to pay a porter to help him to a minibus to return home.

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