Ok, so I didn't see a post on this anywhere else (if I missed it, by all means please direct me). I had 2 TAM tickets last October that I cancelled. When I cancelled the tickets, it showed a cancellation fee and a credit. I've had a hard time getting in touch with TAM to follow-up on the credit, so I'm posing my questions here, and hoping the community may know: 1 - Is it possible to get a refund from TAM (sans the cancellation fee?) 2 - If not, is it possible to use on LAN as well? 3 - Do I have to *use* the credit by October or do I have to *fly* with what I use the credit for by October (the rules as I recall said I had a year to use) Thanks!