Taking over 3 weeks for refund of award miles?

Discussion in 'American Airlines | AAdvantage' started by estnet, Feb 3, 2013.  |  Print Topic

  1. estnet
    Original Member

    estnet Gold Member

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    It used to take a day of two for award miles to be refunded, now at over 3 weeks I'm being told "it's in the que - they are over a hundred behind". Well if that's the case it's getting worse every day.
    Anyone else with award mile refunds in the since Jan 18?
     
  2. malikguy

    malikguy Silver Member

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    Maybe they are waiting on a loan from the miles bank because they ran out??
     
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  3. foxberg

    foxberg Gold Member

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    They are trying to purchase back from Citi.
     
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