Sticky? Recon # for Credit Cards

Discussion in 'Other Credit Card Programs' started by malikguy, Feb 1, 2013.  |  Print Topic

  1. malikguy

    malikguy Silver Member

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    I couldn't find anything on this so I thought that I'd start a thread for the recon lines of the different card companies. These numbers should take you directly to an analyst.

    American Express
    (800) 962-7227

    Bank of America
    (866) 506-5064
    (866) 506-5067
    (866) 458-8805

    Barclays
    (866) 408-4064

    Chase (Personal)
    (888) 609-7805
    (800) 219-0015
    (888) 245-0625

    Chase (Business)
    (800) 453-9719

    Citibank
    (800) 763-9795

    Discover
    (888) 676-3695

    HSBC
    (866) 551-0258

    US Bank
    (800) 685-7680

    Post others that we should add and I'll get it added to this list.
     
    foxberg, weevinweaver, servo and 5 others like this.
  2. edekba

    edekba Gold Member

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    I have this saved under my Readability List.
    http://www.frugaltravelguy.com/2012/05/credit-card-company-contact-information.html

    ---
    American Express
    American Express Application Status: https://www262.americanexpress.com/eaol/welcome.do
    877-399-3083 – New Accounts (rings direct to a human)
    866-379-3643 – New Accounts (rings to a series of prompts)
    800-230-1284 – Account Services (initial prompt for account #)
    800-253-1709 – Account Services (initial prompt for account #)
    800-962-7227 – Reconsideration

    Bank Of America
    Bank of America Application Status: https://www5.bankofamerica.com/creditcards/application/decision.action
    866-458-8805 – Appeals (rings direct to a credit analyst)
    877-721-9405 – Application Status (Press 3 to speak to a human)
    888-877-6262 – Application Status

    Barclays
    888-232-0780 – Customer Care
    866-408-4064 – Credit Analyst
    866-369-1283 – Appeals (rings direct to a credit analyst)

    Capital One
    Note: Capital One doesn’t take customer initiated calls regarding application status until you have received an answer via mail. They also do not take customer initiated calls for credit line increases.
    800-951-6951 – Customer Relations
    800-548-4593 – Application Status (automated)
    800-625-7866 – Account Specialist

    Chase
    800-436-7927 – Application Status (automated)
    888–609–7805 – Application Status (human)
    888-245-0625 – Reconsideration (direct to a Credit Analyst for PERSONAL cards)
    800-453-9719 – Reconsideration (direct to a Credit Analyst for BUSINESS cards)

    Citibank
    888-201-4523 – Application Status
    866-606-2787 – Application Status
    800-763-9795 – Reconsideration

    Discover
    Discover Application Status: https://www.discovercard.com/cardmembersvcs/acqs/app/displayStatusRequest
    888-676-3695 – Reconsideration
    866-219-0214 – Retention Department

    HSBC
    HSBC Application Status: https://www.partnercardapply.com/status/hsbccreditcard
    866-574-4421 – Application Status
    866-551-0258 – Credit Analyst
    866-280-0118 – Executive Resolution Unit

    US Bank
    800-947-1444 - Application Status (Press Option 1)
     
  3. malikguy

    malikguy Silver Member

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    weevinweaver and servo like this.
  4. gconnery

    gconnery Silver Member

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    You might want to mention that a lot of people who fail with the Citi reconsideration phone calls have good luck (I did) by writing a letter and mailing it to:

    CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117.
     
    edekba likes this.
  5. boondr

    boondr Gold Member

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    Good source as the Chase #'s have disappeared from the affiliate blogs.
     
  6. MX

    MX Gold Member

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    Another comment about the Citi alleged "Reconsideration" line: 800-763-9795.
    I talked to them a couple of times. They now identify themselves as the "Application Status" department. The operators there a trained strictly to provide a small selection of "form responses", and have no authority over the application process.
     

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