Star Gold

Discussion in 'United Airlines | MileagePlus' started by sfo1, Mar 22, 2018.

  1. sfo1
    Original Member

    sfo1 Silver Member

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    Since UA has discontinued mailing the gold card for golds has anyone that requested it actually received it yet?
     
  2. The Count

    The Count Silver Member

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    Yes, I requested two, for me and a companion, and they finally came about ten days ago. Several UA employees have acknowledged to me that there have been lots of complaints, mainly that some *A member airlines won't accept the image of the card on the app. Ethiopian won't for example, they need a physical card. It seems such a mean, pathetic thing for UA to do, specially taking into account the cost to them of agent time - I've phoned twice.
     
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  3. Counsellor
    Original Member

    Counsellor Gold Member

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    I finally got the requested cards a few days ago. Very slow service! I hope we don't have to go through this again next year.
     

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