As some of you may know from various drivels, Mrs. Flyer is an Air Canada Super Elite. I often have to book her on a United flight. In the past, she always ended up in basic economy unless I upgraded her or paid for E+. Today I purchased an E+ seat for her ($59 LAX-HNL). I called 1K support because I didn't get a receipt. They tell me that because Mrs. Flyer is *Gold, she doesn't have to pay for E+ any longer. I have to tell you this is the first time I have heard about this. She directed me to some webpage on .bomb that was supposed to be for seat refunds, but that didn't work. I called web support and they said that due to her status as a *Gold member the refund for the $59 ws already in process. I'm soooo confused. I know that when March 3rd rolls around I can give her my 1K status so this will all resolve itself, but has anyone heard about his policy for *Gold members?