SPG Rewarding Returns

Discussion in 'Starwood | Preferred Guest' started by Patrick, Dec 9, 2011.  |  Print Topic

  1. Patrick

    Patrick Active Member

    Messages:
    12
    Likes Received:
    9
    Status Points:
    70
    Months back, I was asked with the choice of Points, 25% off redemption, etc.

    I did decide to choose and use 25% off for a future stay.

    Question is, can I cancel this use, and use it for a further date? Or worse, at another hotel?
    Thanks!
     
    jbcarioca likes this.
  2. SPG Champion
    Original Member

    SPG Champion Official Representative

    Messages:
    1,332
    Likes Received:
    1,831
    Status Points:
    1,120
    I think you are going to have to call the Customer Contact Center and ask if the expiration date has passed. If it hasn't, then the reward should return to your available awards once it is canceled.

    Best regards,

    William R. Sanders
    Social Media Specialist
    Starwood Hotels & Resorts Worldwide

    spgchampion@starwoodhotels.com
     

Share This Page