SPG.com Dashboard

Discussion in 'Starwood | Preferred Guest' started by theBOAT, Sep 23, 2015.  |  Print Topic

  1. theBOAT
    Original Member

    theBOAT Silver Member

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    I like the concept, but I don't like that it's not accurate... I thought the section outlining the regions and the stay counts by brand was particularly fun. Then, of course, I actually looked closer, and it's missing brands I've definitely stayed at (like W), and countries that I've stayed since 2012, and some are missing.

    I'm a little confused at how this is possible, though, since they're scraping their own internal database! Thoughts? I don't know why this bothers me...

    theBOAT
     
    Newscience and uggboy like this.
  2. SPG Champion 2

    SPG Champion 2 Official Representative

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    Hi theBOAT

    We'd like to look into this for you. Please send us an email detailing the differences/missing brands so we can share with the tech team to review the dashboard reporting.

    Best regards,

    Alexandra Baker
    Specialist, Social Media
    Starwood Hotels and Resorts

    spgchampion@starwoodhotels.com
     
  3. theBOAT
    Original Member

    theBOAT Silver Member

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    Hi Alexandra, sorry for the delay! I somehow missed your reply to my post. Should I just email SPG web support about this, or a specific group/reference #?

    Thanks,
    theBOAT
     
  4. SPG Champion
    Original Member

    SPG Champion Official Representative

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    You can send an email to spgchampion@starwoodhotels.com and we will forward it on to the appropriate folks at Starwood for their review. Be sure to include your SPG account number.

    Best regards,

    William R. Sanders
    Social Media Specialist
    Starwood Hotels & Resorts Worldwide

    spgchampion@starwoodhotels.com
     
  5. SPG Champion
    Original Member

    SPG Champion Official Representative

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    Our apologies for any inconvenience, but the SPG Dashboard is currently undergoing maintenance. It will be re-directing to spg.com during this outage.

    Best regards,

    William R. Sanders
    Social Media Specialist
    Starwood Hotels & Resorts Worldwide

    spgchampion@starwoodhotels.com
     
  6. SPG Champion
    Original Member

    SPG Champion Official Representative

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    Thank you for your patience. SPG Dashboard should be back up and running again.

    Best regards,

    William R. Sanders
    Social Media Specialist
    Starwood Hotels & Resorts Worldwide

    spgchampion@starwoodhotels.com
     

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