Special Arrangement and options for customers with travel bookings to Japan

Discussion in 'Cathay Pacific | Asia Miles/Marco Polo Club' started by JALPak, Mar 15, 2011.  |  Print Topic

  1. JALPak
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    JALPak Gold Member

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    http://www.cathaypacific.com/cpa/en...efID=56de6e1bf74ed210VgnVCM1000000ad21c39____

    Special Ticketing Guidelines for Earthquake in Japan Not Applicable for 100th Anniversary of HK Aviation Super-Value Tickets Purchased in Cathay Pacific and Dragonair


    Basically they let you rebook for free but NO refund, unlike other airlines. However, this does NOT apply to the 100th anniversary dirt cheap promotion they just had.

    Seriously!? [​IMG]
     
  2. Chris_Li
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    Well the 100th one get an option to route to other destination before 30 Jun, which for me is fair enough, you want to go travel and you still 14 cities to choose from.

    And normal ticket get a reroute / rebook time before 30 Sept .... which is OK (well if things still ugly they will extend that for sure.... and well you can still go Okinawa ... it's literally next to Taiwan), and it is free reroute ... which IMO whole network.
     
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  3. JALPak
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    Yea i miss that link which is posted at the fine print at the bottom of the page. Anyway, for special handling rules of those tickets, you can refer to: http://www.cathaypacific.com/cpa/en...efID=136ac26aaa8be210VgnVCM1000000ad21c39____ Thanks Chris_Li for pointing that out.
     
  4. JALPak
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    I am actually confused. Do they let you reroute the regular tickets or the free re-routing only applies to award ticket (plus the 100th anniversary ones)?
     
  5. Chris_Li
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    No need to confuse anymore. Full refund from now for any paid ticket.

    100th Special Sales Rerouting : Selected Destination Only
    Other Ticket Rerouting: Anywhere
     
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  6. Chris_Li
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    Just a side note that the following flight are subject to re-time. Please check before you head to airport.


    Hong Kong to Tokyo (Narita): CX 524
    Hong Kong to Tokyo (Haneda): CX548
    Tokyo (Narita) to Hong Kong: CX501, CX509
    Tokyo (Haneda) to Hong Kong: CX 543
     
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  7. JALPak
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    Finally what take them so long. Too late my mom's coworker rerouted her flights yesterday -.-
     
  8. JALPak
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  9. Chris_Li
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  10. JALPak
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