Spam from former Hyatt Cancun

Discussion in 'Hyatt | Gold Passport' started by HaveMilesWillTravel, Sep 15, 2014.  |  Print Topic

  1. HaveMilesWillTravel
    Original Member

    HaveMilesWillTravel Gold Member

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    The Hyatt folks monitoring this forum might be interested to hear that the former Hyatt Cancun is spamming its former customers...

    The email subject line is nothing but misleading.

    hyatt_cancun_spam.png
     
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  2. marcwint55

    marcwint55 Gold Member

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    I don't see what is misleading, as they state that the HR Cancun is now the Krystal. What am I missing?
     
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  3. viguera
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    viguera Gold Member

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    Well they do say "Hyatt reward week" even though the property is no longer a Hyatt. Plus it's coming from some third party gmail account, which means they have access to the customer info from previous guests, and sending unsolicited emails.

    Doesn't seem that terrible. Unless they sell your email and other information to another party later (if they haven't don't so already) :)
     
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  4. HaveMilesWillTravel
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    HaveMilesWillTravel Gold Member

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    Which part of "Hyatt Cancun Reward Week" is accurate and not misleading in the email subject?

    They are trying to get me to open (and act upon) the email by using the Hyatt brand. I think Hyatt shouldn't be too happy about that...
     
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  5. lapointdm

    lapointdm Silver Member

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    It's a little confusing and does make use of the Hyatt brand. Changing the subject to something else without using hyatt should have clarified it or put their old name and new name info actually in the subject.
     
  6. HaveMilesWillTravel
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    HaveMilesWillTravel Gold Member

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    But you know that it's totally intentional, don't you?

    There's no way I would have even looked at an email with the subject "Krystal Grand Punta Cancun Reward Week".
     
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  7. lapointdm

    lapointdm Silver Member

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    It is totally intentional. I didn't mean it wasn't. I suppose I should have prefaced if they were an honest company they should have done the things I said in my prior post.
     
    Last edited: Sep 16, 2014
  8. marcwint55

    marcwint55 Gold Member

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    I missed that part
     
  9. AttorneyVin

    AttorneyVin Silver Member

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    That is pretty bad - sad to hear that they kept all the Hyatt Customer Data and are now spamming Hyatt Customers; hopefully Hyatt will take some action to stop them from doing this again.
     

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