Southwest Ticket Acceptance

Discussion in 'United Airlines | MileagePlus' started by rggale, Apr 5, 2011.  |  Print Topic

  1. rggale
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    rggale Gold Member

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    Didn't notice this until now... is CO getting compensated for this by Southwest, or is this just a great way to poach customers?
     
  2. Lufthansa Flyer
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    Lufthansa Flyer Gold Member

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    United posted similar info on their website, one and the same I guess at this point.
     
  3. EWR764
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    EWR764 Silver Member

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    Wonder what fare class this books into?
     
  4. Frequent Freak
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    Frequent Freak Silver Member

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    How do you "present your Southwest ticket" to someone nowadays? What constitutes proof of buying a ticket before April 2? Oh well, it's pretty much too late now.
     
  5. Wandering Aramean
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    Wandering Aramean Gold Member

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    Print the email confirmation and bring it to the counter. Doesn't seem too hard at all.
     
  6. Frequent Freak
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    That's a receipt, not a ticket.
     
  7. Wandering Aramean
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    Wandering Aramean Gold Member

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    And I'm willing to bet it would have been sufficient. Remember that for UA/CO this is a PR move to sell distressed inventory and to appear generous to customers who have been hosed by another carrier. UA/CO won't care if you also get your money back from WN or if you change that flight and get another trip from them later. They get your $150 today for a seat that would have otherwise been empty and they make a positive impression on the customer by delivering them when the other guy could not, and at a discounted price from the walk-up fare.

    Smart business, even if the receipt isn't a proper "ticket" in the true sense of the term.
     
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  8. Hartmann
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    Hartmann Gold Member

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    Bolding mine.
     
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  9. Rob
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    Rob Gold Member

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    UA/CO are probably not getting any dollars from Southwest for this. They get $150 from a (potentially new) customer to fill a seat that would otherwise fly empty.
     
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