someone with authority contact number?

Discussion in 'Best Western | Rewards' started by estnet, Dec 21, 2011.  |  Print Topic

  1. estnet
    Original Member

    estnet Gold Member

    Messages:
    1,749
    Likes Received:
    2,117
    Status Points:
    1,270
    After multiple calls about being charged for more gift cards than I received and being told a different story each time I need to get the fixed. Anyone have a good contact for a high level person who can make a wrong right?
     
  2. bonnerbl
    Original Member

    bonnerbl Gold Member

    Messages:
    800
    Likes Received:
    2,046
    Status Points:
    1,170
    You didn't give enough info for anyone to help you. Bought from whom?
     
  3. misman
    Original Member

    misman Gold Member

    Messages:
    13,888
    Likes Received:
    49,369
    Status Points:
    16,520
    bonnerbl is right; need more info. However, if you are getting the runaround, contact your credit card company and dispute the charge. This always seems to get the attention of someone that can do something.
     
    Jett Rink likes this.
  4. Jett Rink
    Original Member

    Jett Rink Silver Member

    Messages:
    1,223
    Likes Received:
    1,405
    Status Points:
    910
    At Best Western Corporate?
     
  5. estnet
    Original Member

    estnet Gold Member

    Messages:
    1,749
    Likes Received:
    2,117
    Status Points:
    1,270
    OKay - bought from BEST WESTERN on their cyber sale - thought this was obvious from posting in the Best Western forum:rolleyes: Disputing a charge doesn't make up for the lost value ($20 extra value offered for these purchases):(
    The (lack of) customer service, follow through and outright lies I have received from the reps of BW I have spoken to has led to my request to speak to someone "higher up" at BW . Do they have anything like customer relations at Hilton or *wood?
     

Share This Page