I am trying to use points at the Sheraton in Maui this summer. The website is giving me a package rate for the 3 nights I want to book, but when I called the reservation line and asked if I could use points they say the hotel is sold out on the 3rd night. If I try putting ONLY the third night in for a reservation on the site, it does come up as sold out. I specified to the agent on the phone that I was willing to use more points if "base rooms" were not available as I thought that might be the cause, but she said nothing at all was available. I went ahead and held the 2 nights, but will probably cancel if I can't get the 3rd. Any thoughts on whether a room on that 3rd night is possible since it is technically available on the site for the 3-day period?