Site glitch, or AA to adopt UDU's and drop 500 mileage upgrades? (SPECULATION)

Discussion in 'American Airlines | AAdvantage' started by Max M, Jan 14, 2014.  |  Print Topic

  1. Max M

    Max M Gold Member

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    I noticed today that on my AAdvantage account, not only do my miles towards upgrades now do not appear, but my 500 Mile Upgrades are no longer showing.

    Same is the case with other family members.

    Anyone else noticing the same thing?
     
  2. Gtitan
    Original Member

    Gtitan Gold Member

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    Just has on my page that cannot display the 500 milers at this time and sorry for inconvenience.
     
  3. basiface

    basiface Silver Member

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    They had a banner up I believe Saturday that said they were having problems with the purchasing of stickers. This probably has something to do with that issue.
     
  4. estnet
    Original Member

    estnet Gold Member

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    I just don't understand why people would suggest a major policy change for a website that is known to have lots of times when things aren't accurate - JMHO:confused:
     
  5. austin_res

    austin_res Silver Member

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    My upgrade count failed to increase after flying 10,000 miles. And now, I'm also getting the "cannot display 500-mile upgrade balance".
     
    JetsettingEric likes this.
  6. MSYgirl

    MSYgirl Gold Member

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    I'm getting this too. Things have been wonky since November, 2013. A call to customer service can confirm your actual upgrades. I'm sure they're working as fast as they can to get this fixed.
     
  7. Max M

    Max M Gold Member

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  8. estnet
    Original Member

    estnet Gold Member

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  9. John H

    John H Member

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    I called AA a couple of weeks ago. They said that the website is having troubles, especially with upgrades. They can give you your actual upgrade sticker balance over the phone. I found out I actually had more than I thought I did!
     

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