SilverKris website

Discussion in 'Singapore Airlines | KrisFlyer' started by SQ LPP, Sep 6, 2011.  |  Print Topic

  1. SQ LPP
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    SQ LPP Gold Member

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    Anyone likes to read on line while not traveling aboard SQ? Go to SilverKris to catch the features of this on-board magazine.
    :)
     
  2. cennas
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    cennas Gold Member

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    Nice website too! :)
     
  3. General_Flyer
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    Much better than that failure they called the airline's website? :p
     
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  4. cennas
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    cennas Gold Member

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    Hmm...you're right...I haven't really explored the website other than opened a few pages...so far everything seems to work correctly :D
     
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  5. General_Flyer
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    One thing done correctly! Let's just hope they soon get the main website correction up and online before it drives me nuts! :mad:

    Correction: I've been driven crazy by the website looong ago after it went up...
     
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  6. cennas
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    I avoid using the website for the time being, good thing I don't need any flights booked until at least end of next month or so, I hope they it will be much better by then :)
     
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  7. General_Flyer
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    I'm through with online booking.. All my bookings are handled through real people.. :p
     
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  8. cennas
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    cennas Gold Member

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    but don't you find the Indian Call Center to be frustrating also?
     
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  9. General_Flyer
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    My definition of real people hardly means the Call Center in India.. I prefer the helping hands of agents stationed in their offices in the US and in SIN.. :)

    I find the Indian Call Center to be the most pathetic in the network of carriers that actually uses Indian Call Centers...
     
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  10. cennas
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    yes the Indian Call Center is truly horrible! Maybe now that SQ is on Twitter I could get help there instead of having to go down to ION :)
     
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  11. General_Flyer
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    Who knows if those tweets actually are going to the same twits in the ICC... :rolleyes:
     
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  12. cennas
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    That would explain the lack of meaningful tweets since they started on Twitter :p
     
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  13. Valentine

    Valentine Silver Member

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    What kind of services do they provide at the ION office?

    I figure that the next time I'll have to call about reservations, I may attempt to get the KrisFlyer hotline to do them instead. As far as I know they're still not taken over by ICC.
     
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  14. cennas
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    Same service provided at the ION office as any other SQ office in the world. I just thought that it would be faster to get things done down there instead of having to deal with the incompetent ICC which couldn't deal with even the most simple requests like requesting for a BTC or changing my FFP number.

    You're right, this could work too. Last time I called the KF hotline it was routed not to the ICC. But the problem is the KF hotline is not 24 hours.
     
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