Should I be Able to Use Check My Trip?

Discussion in 'Virgin Atlantic | Flying Club' started by rjb, Mar 1, 2011.  |  Print Topic

  1. rjb
    Original Member

    rjb Silver Member

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    We have used Amex points to buy miles to book SYD-HKG upper class. The 6 letter booking code shows up on the Virgin Atlantic site but not on checkmytrip. I get an error message "We are unable to find this confirmation number. Please validate your entry and try again. (8104 [1929])" Any suggestions?
    Other sectors of the overall trip are showing OK

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