Should Frequent Flier Loyalty Programs Be Regulated by the United States Government?

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    Should the frequent flier loyalty programs of airlines be regulated by the Department of Transportation of the United States? The Department of Transportation requires that airlines disclose the rules of their frequent flier loyalty programs and provides guidance to airlines for disclosing costs they may assess related to bookings of award travel. This letter was written by Matthew Hampton — who is the Assistant Inspector General for Aviation Audits of the Department of Transportation of the United States — where an audit has been initiated pertaining to the oversight of the frequent flier loyalty programs of airlines and is being conducted at the request of Alan Grayson, a member of Congress who represents the ninth district of Florida... The post Should Frequent Flier Loyalty Programs Be Regulated by the United States Government? appeared first on The Gate.

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