Should Delta pilots “engage” customers or just fly the jet? How much is too much interaction?

Discussion in 'Blogstand' started by BoardingArea, Sep 7, 2015.  |  Print Topic

  1. BoardingArea

    BoardingArea News Feed

    Messages:
    73,877
    Likes Received:
    463
    Status Points:
    20
    Apparently, there is a memo / page on the internal Delta computers telling Delta pilots to engage passengers more. I do not have all the details and have not seen the page, but from what I can glean it is directing / requesting pilots to have more contact with passengers. This also squares with the new question that seems to have recently popped up on my post-flight Delta surveys about how my flight was (were … Continue reading → The post Should Delta pilots “engage” customers or just fly the jet? How much is too much interaction? appeared first on Delta Points.

    Continue reading...
     

Share This Page