Short haul drink service?

Discussion in 'United Airlines | MileagePlus' started by greg99, Apr 12, 2011.  |  Print Topic

  1. greg99
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    greg99 Silver Member

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    As I get ready for yet another down and back same-day trip from SFO-LAX this morning, I'm wondering whether I'm actually going to get a full drink service. On a couple of recent trips, the flight attendants have done a pass-through with water and orange juice and then disappeared into the galley.

    Sunday night with my family, it happened LAX-SFO, while my outbound flight on Friday afternoon had a full cart service (got to use 10 year old drink chits for a beer).

    Did I somehow miss a policy change on these flights making a drink service at the discretion of the purser?

    Greg
     
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  2. sobore
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    sobore Gold Member

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    Certainly enough time for drink service on this route. Either there was a catering supply issue or a lazy crew.
    LAX-SFO flights should have a full cart beverage run and a follow-up run with water near flights end.
     
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  3. adambadam
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    adambadam Silver Member

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    The flight could have been particularly bumpy after takeoff or the pilot could have requested that the FAs sit down early before arrival if s/he was expecting turbulence then too. That is probably most likely the factor. You should have gotten a full drink service however.
     
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  4. greg99
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    greg99 Silver Member

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    Nope - should have been more clear in my original post. Seat belt sign went off quickly, and pilot was on PA promptly saying that flight would be smooth.

    By contrast, this morning I was on a "very full" 757 SFO-LAX (51 minutes) that did a full drink service, with plenty of time for runs through for trash (and refills if people wanted).

    Greg
     
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  5. sunseeker
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    sunseeker Silver Member

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    I have had it happen several times and on LAX-LAS as well, although sometimes on LAX-LAS they announce that due to the short trip there will be no service. I am quite sure the answer is lazy crew.
     
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  6. Infinite1K
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    Infinite1K Silver Member

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    I've seen instances in First where the Purser was lazy and didn't have "time" to bring around the snack basket, or offer refills but had plenty of "time" to chat it up with the other flight attendants.

    Fill out the UALSurvey.com and provide feedback. They have a section where they ask "What did you expect" and "What did you receive" specifically for food/beverages.
     
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  7. Rlpro
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    Rlpro Silver Member

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    This morning had a great crew in F SFO-LAX. Pre departure bevs, drinks and snack basket passed twice. Two very good FA accomplished alot on this short hop!
     
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  8. Scottrick
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    Scottrick Gold Member

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    It's iffy. I've had great service on short haul flights in and out of LAX (except on SEA-LAX, which I refuse to fly). I've even had great service on ORD-MSP. But there are other times where the long haul is what suffers. I heard all these great things about the new cookies, and when I get an upgrade on IAD-SEA, there's no cookies! Sadness. :( Anyway, I wouldn't worry too much.
     
  9. Infinite1K
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    Infinite1K Silver Member

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    Well SEA-LAX is not mainline service anymore right? So any experiences there you'll have to chalk up to SkyWest.
     
  10. Scottrick
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    Scottrick Gold Member

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    Which is why I don't fly it. I didn't mean to imply that I have any opinion on the quality of the service on that particular route, just that I won't fly it because I think it's intolerably long to be stuck in a regional jet. Mainline service in and out of LAX has been splendid.
     
  11. sdcarver
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    sdcarver Silver Member

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    I have had drink service on recent flights both SAN-SFO and LAX-SFO. Sounds like a crew or catering issue to me...

    sdcarver
     
  12. Hannaman
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    Hannaman Silver Member

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    I'm usually in F on this one, but have been in Y when I've changed flights at the last minute, and we've always received full drink service.

    Incidentally, we got a drink service in F on STT-SJU the other day (19 minute flight time).
     
  13. adexpert
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    adexpert Silver Member

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    I flew ORD-GRR on an A320 in F a few weeks ago. It's a 28 minute flight. The FA working the F cabin had time to get everyone their drink and keep everyone's glasses topped off the whole time. Same on the way back.

    That's my new benchmark for the "not enough time" argument.
     

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