A few years ago I made a large purchase through Magazines.com and went back and forth with Cartera for a really long time about miles they did not post and that I deserved ("deemed ineligible"). Someone from magazines.com was kind enough to contact American and took care of this issue. This did take a few months but I finally got my deserved miles. Now I'm going through the exact same problem once again. I spent almost $2000 on a mattress through 1800mattress.com (I wouldve bought it from Macy's but I wanted miles). After waiting for a month for the miles to post I got in touch with American and they refuse to post my miles as they are deemed ineligible (surprise surprise). I reached out to 1800mattress.com but they are NOT willing to help me out. I don't know what to do. I'm supposed to be getting about 6,000 miles for this purchase and no one is willing to do anything for me.