Sheraton Miyako Tokyo (Master thread)

Discussion in 'Starwood | Preferred Guest' started by thewinchester, Apr 26, 2011.  |  Print Topic

  1. thewinchester
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    thewinchester Silver Member

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    Have posted full a review of this property (with pictures) as part of my Asia 2010 trip report.

    All in all, I was rather impressed by this property, F&B, staff and additional services.

    Room was upgraded to SPG floor, a spacious and comfortable room with free internet and a decent bathroom to boot.

    Staff were always smiling and ready to help, and the frequent shuttle bus service to the nearest JR Station (Meguro) was specially handy.

    F&B was also brilliant, with on-property dining options and breakfast buffet all execellent. The property is also surrounded by its own imaculatly maintained Japanese garden, and makes for a stunning vista when sitting down to breakfast.

    Needless to say, If I'm ever in Tokyo again then I'll be staying here.
     
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  2. MSPeconomist
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    MSPeconomist Gold Member

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    Frankly for me the location of this property eliminates it from consideration. There's nothing nearby and I would hate the routine of waiting for the shuttle bus to the nearest public transportation in a city like Tokyo.
     
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  3. thewinchester
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    thewinchester Silver Member

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    Actually, you'd be pleasently surprised how regular and efficient it is. The bus leaves every 15min on the absolute button from both the hotel and JR Meguro Station from early in the morning through to 2200. The shuttle also services Shinagawa for the first two hours every morning.

    Transit time to either location is 5min max, and you also have two Tokyo Metro stations within walking distance (under 10min to each).

    Factor in the execellent and punctual public transport in Tokyo, and I personally think this property is a real winner.
     
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  4. uggboy
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    uggboy Gold Member

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    Having thought about this property too, but we had always abandoned it because of the weak location, others have often written about it. But thanks for your kind insights, indeed Tokyo has one of the most efficient transportation systems in the world. However, in our experience it is important to get around quick, after I while, it is a real pain to wait for something! Tokyo for me is an instant city, which means instant access, 24h a day.:)

    Like also the location of the Westin Tokyo, we have visited it and Ebisu Garden Place with shops, Joel Robuchon and others plus museums is impressive indeed!;)
     
  5. MSPeconomist
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    I like the Westin Tokyo too, but it is generally more expensive. Also, it's very different from staying in the Ginza/Tokyo station, for example area, with both pros and cons.
     
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  6. gster78

    gster78 Active Member

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    My wife and I stayed here during our honeymoon. Before booking (with SPG, of course), I had similar reservations about the location. Honestly, though, it really is not an issue. The shuttle is incredibly reliable, and frequent. If you compared the from-hotel-lobby-to-train-door time for this hotel vs. the Park Hyatt in Shinjuku, this hotel wins hands down (though, of course, PH is by far the superior hotel). However, that's just my opinion (which happens to be the same as the opinions of other people who have stayed there), so take it for what it's worth. :)
     
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  7. MSPeconomist
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    Welcome to MP.
     
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  8. LAXNRT
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    LAXNRT Silver Member

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    I normally stay at the Westin when I expenses my stays but for private stays I stay here as it is quite a bit cheaper than the Westin. The transport to Meguro is quite efficient and the free breakfast as a plat is very nice. Choice of either buffet at Shisen or choice of special menu at Cafe California. The staff is very friendly and helpful. The location is very convenient and a quick cab ride to Hiroo or Azabu for many dinner options and if you walk for 10-15 mins there are some nice dinner choices along Platinum street in Shirogane. The health club doesn;t have many machines for weight work outs but quite new treadmills and eliptical trainers and pool is very nice. Free coffer, drinks and alcohol are served for plats from 10:00 to 20:00 in the lobby lounge which has a nice view of the Japanese garden. Staying here right now and am enjoying my stay.
     
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  9. MSPeconomist
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    The lounge sounds generous on the beverages, but do I understand correctly that there are no food offerings at all there?
     
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  10. thewinchester
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    thewinchester Silver Member

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    Good to see you're enjoying your stay.

    A word to the wise on Cafe California, the portion sizes can at times be quite small thus leaving you wanting more. Having said that, this is a good thing when it leaves room for what I remember was a rather fine dessert menu.
     
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  11. LAXNRT
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    LAXNRT Silver Member

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    That's right, there is no free food at the lounge, only unlimited beverages in a very nice setting. They serve food but you will have to pay.
     
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  12. LAXNRT
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    LAXNRT Silver Member

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    Your stomach adjusts after a while and I always lose weight in Japan from smaller portion sizes and a lot of walking. Staying here until the I find a house, at the start of a three year contract with my firm in Japan.
     
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  13. MSPeconomist
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    Several times I opted to spend the long Thanksgiving weekend in Japan, partly to avoid the excessive overeating that this holiday involves at home and partly because this is usually a nice time of year to be in Tokyo or elsewhere such as Osaka or Kyoto.
     
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  14. Pizzaman
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    Pizzaman Co-founder

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    I currently have a one-night stay here next week along with a one-night stay at the Park Hyatt. I chose this over the Westin because of the point difference (12K v 20K), but have plenty of points.

    For those that have stayed at this property in the past, how do you feel about it compared to the Westin? If I'm going to be doing sightseeing, is it better to stay at the Westin?

    Also, I'm intending to take the train from NRT. Any tips? I generally prefer trains to buses and I'm aware how expensive the taxis are.
     
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  15. tommy777
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    Why on earth would you want to stay anywhere else than the Park??

    To the Park, Narita Express takes 80 minutes to Shinjuku station. They sell beer and other stuff on the train. If this is your first time to Shinjuku, grab a cab to the hotel, even if its walkable. The station has a lot of exits and is confusing. You can easily walk from the Park to the station to get the subway around town. After a couple of tries, you should be able to walk to the hotel easily as well. Takes ten minutes.
    Pls note that Narita Express departs from an area across the street due to construction it's a little tricky to get to (up and down stairs) (I was there in March). Tickets are sold at the actual station or across the street. It's easy to find.

    Oh, and cancel your Sheraton reservation and enjoy one of the top 5 hotels of the world
     
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  16. Pizzaman
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    Pizzaman Co-founder

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    I am staying at the Park one night, as noted in my post. I'm also trying to keep my SPG Plat status while plowing all my revenue stays into Hyatt for lifetime status. So, picking up a one night award stay towards my Plat status while traveling alone is an easy decision.
     
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  17. Pizzaman
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    I did end up staying here one night. I found the hotel to be fine, and probably a good value when compared only to the Westin on a points redemption (12,000 for the Sheraton vs 20,000 for Westin).

    I though the room was perfectly fine and in good shape. I was offered drinks in the lobby because there wasn't a club.
    During daylight the gardens were a beautiful touch, though my room didn't face them.

    I did think the property was out of the way. While it was easy to get to the subway, taxi cabs are pricey to pretty much anywhere. It was a 45 minute train ride to Tsukiji fish market vs 20 minutes by cab. Also, there really wasn't much in the way of restaurants nearby.

    I found my stay at PH Tokyo much more appealing on a number of levels, including being pretty well located to walk to restaurants and shopping.
     
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  18. sendaiben
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    sendaiben Gold Member

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    Just had a one-night stay at this hotel. I arrived on a late flight into Haneda Airport and couldn't get home, so booked this hotel. It was quite easy to get to from HND, but required two train changes so would be tricky with bags. Using Google Maps gives you all the times, platforms, etc.

    I would say the hotel is within a 5-minute walk of Shirokanedai Station. It's further to Shinagawa.

    I arrived late, but with two exceptions really enjoyed my stay :)

    Good:

    -upgrade to a superior room, which was large and decorated in an 'Imperial Japan' style. I liked it and the bedding was great.
    -this hotel still provides the Plat 500pt amenity AND breakfast :D
    -the neighborhood is quiet and pleasant

    Bad:

    -there was no traffic noise, but there was noticeable room noise from surrounding rooms, and it wasn't that the people next door were being noisy. A huge no-no in my book.
    -I was informed at checkin that this hotel has no junior suites so it never upgrades platinums to suites. This seemed against the spirit if not the letter of the SPG rules and slightly marred an otherwise good checkin experience.

    Overall:

    This was the most convenient option for me (late arrival into Haneda) and I would consider staying here again under similar circumstances. The no-upgrade to suites thing was annoying (I'd appreciate clarification from one of our SPG friends) and the room noise was a negative. Appreciated the points and breakfast.

    Overall okay (3/5?).
     
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  19. SPG Champion
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    SPG Champion Official Representative

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    While I wish that they would not use superlatives like "we never upgrade Platinums to suites", I would rather that they just be honest and say "we only have one standard suite and it is booked for the night", which it was on the night that you stayed.

    Best regards,

    William R. Sanders
    Social Media Specialist
    Starwood Hotels & Resorts Worldwide

    spgchampion@starwoodhotels.com
     
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  20. sendaiben
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    sendaiben Gold Member

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    Thanks William. That indeed would have been a better way to phrase it ;)

    Thanks for the clarification!
     

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