I stayed here a couple of days ago and I wasn't very impressed. Whilst I didn't make use of the pool, club lounge or breakfast so I only have the room and check in and out experience to go by, I'd struggle to bring myself back to this hotel. The hotel is located about 40 minutes from the airport where I was coming from and I checked in at around 11 pm. The only thing that was said to me during the entire check in process was "Good evening" and my room key, lounge access and breakfast cert were all thrusted at me. I had to go back later on to confirm exactly what they thought my welcome amenity was as they never bothered to ask. Maybe it was the whole Japanese person scare of a foreigner thing. I guess I'd have to go back to see whether i just go a bad reception staff member. They failed to mention I'd been upgraded but I noticed this already in advance I'd been upgraded to a Premier City view room. This room was extremely hot (normal Japanese standards that i'm used to but still hate) and the air con only went down to 20 degrees on the dial which meant the room was 24 degrees so i ended up cranking the dial past the suido min temperate (I think I broke it) until it went down to 15 degree (min temperate) which made the room sleepable. Whilst the room never got to 15 degrees is probably got down to 20 after these extreme measure which was fine. Apart from that, the rest of the room was as expected.