Sheraton Hong Kong Hotel & Towers Normally I stay at the W or a non-SPG hotel in Hong Kong. However a recent change in travel plans meant I had arrived a day before my planned stay at the W, so I thought I’d try a night at the Sheraton before heading to the W. Room booked: Towers Harbour View. Room given: Towers Deluxe Harbour Room View. As I had booked the Tower, which is supposedly a hotel within a hotel, that is what my review will focus on. Arrival: As always getting from the airport was a breeze. Took the airport express to Kowloon Station and then a cab (approx. HKG$25) to the Sheraton. Upon arrival a porter took my bags and was directed to the second floor to check in. I ignored this and found an elevator and went up to the towers reception on the 16th floor. Due to the extremely early time of my arrival my initial plan was to complete the paperwork and leave my luggage. When I got to the towers reception it appeared that they were just opening. I was very surprised to find that despite it being barely past 7.00 am, they had my room ready. I again re-iterated that I was quite happy to come back later in the day, but the receptionist was insistent that I should check in. In a further act of generosity I was also informed that I could also have complimentary breakfast at the oyster bar that morning as well. I was also offered a late check out – something I certainly couldn’t take in good conscience. Room: I had been upgraded to a Deluxe Harbour View. The room was certainly in good condition & well maintained but overall somewhat bland. It was also fairly average size wise. Based on the difference in size – I’d imagine the standard harbor view would be bordering on being uncomfortably small. The bathroom had dual basins, a window into the room and a separate bath and shower – which I find important. Amenities were Crabtree & Evelyn and like most Asian hotels contained all the various things you could possibly need. Of course the main feature of the room was the view – which did not disappoint. Towers level: Tower guests can have breakfast at the oyster bar, and afternoon tea and cocktails in the lounge. Breakfast consisted of a buffet with a collection of fruits, cereals, cold meats & pastries. Hot items could be ordered of the menu. Overall it was a very enjoyable breakfast – the service was very attentive and professional. Afternoon tea was served in the lounge and consisted of a limited selection of cakes & pastries as well as sandwiches and other minor items – it was comparable to what some lounges offer in the evening. Cocktail Hour consisted of a good selection of warm canapés, dips, sandwiches, nuts etc. It certainly isn’t designed to be a meal replacement but is exactly what I’d expect for pre dinner snacks with a few drinks. I only drank spirits so can’t comment on the wine selections, but a wide choice of alcoholic and non-alcoholic drinks were on selection. It seamed to be a hybrid of self-service and waiter service. I never made my own drink – and I was offered a fresh one every time my glass was near empty – but I did see some people making their own drinks. All the staff in the towers lounge were extraordinary good. Towers level benefits: Conclusion I would not stay in this hotel on the standard floors as I really don’t find anything noteworthy about the rooms themselves, furthermore every time I passed through the lobby it seemed like a zoo. However I could be tempted to stay again at the towers level as the staff is truly exceptional. Plus of course the view. For Starwood in Hong Kong I view this as the elderly Aunt – her home is functional rather than inspirational and her glory days may have been in the past – but she is going to smother you with warmth and affection and you can’t help but feel welcome.