I stayed here for a mileage run/photo run at the end of January. Arrived via JFK with a 9:30 AM arrival and caught the Malpensa Express into Centrale Station (note: Malpensa Express now operates to two stations in Milan: Centrale is closest to the Diana). Walked from Centrale to Diana, about 10 blocks - basically walk straight out of the train station for about 5 blocks, turn left at the Westin, and follow the street around to the Diana. I had a prepaid rate booked 24 hours before. 140 Euro for a king room, street view. The hotel was sold out the night before for the reserved room, and they asked me to wait. About 5 minutes later the front desk folks found me and indicated that they had a larger room available for immediate check-in (upgrade, no rate change). Bag was brought up to me within about 5 minutes. Room was comfortable with "classic" furniture (though there was an odd, Ikea-looking chest in the closet). Wired and wireless internet was available. Bathroom was pretty modern - it was a step up from the rest of the room. The online reviews talk about "street noise" from the city view rooms. While I could hear a bit of traffic, it was not annoying, and is certainly no worse than I have tonight at the Renaissance LAX. A quick nap, and out to take some pictures. The hotel is about 6-8 blocks from the Duomo, which is the main shopping district of Milan. It's a pretty quick walk, or you can take a streetcar that stops outside the hotel - or take a short walk to the subway. A few more blocks over to the castle, which is a museum (worth a visit, but lots of rooms). I was back at the hotel just before dinner time and asked for dining recommendation. At my request, I was directed to a restaurant that is patronized by locals as well as tourists. Not fancy, but good regional cuisine. The restaurant was about a block from the hotel. Excellent recommendation, and perfect for what I needed. Front desk was again helpful with departure arrangements. I needed to be out by about 7 AM to ensure that I made my return flight. It was recommended that I call down 30-45 minutes ahead for a cab on Sunday AM as a number of city streets close on Sunday. So I called just before jumping in the shower. As it turned out, there was no need for such an early call this Sunday AM, but better to be prepared than not - cab was quickly available, and I was back at the Malpensa Express within about 15 minutes (I returned out of Cadorna Station as the MXP Express had a better schedule). I didn't eat at the hotel nor use the bar. I did wander through the bar and restaurant area & they looked to be places that I might enjoy. From the crowds arriving Saturday night for the lounge, it is apparently a "hot" spot in Milan. My ratings: Service: 9 Room condition & decor: 9 Cleanliness: 9 Food/Bar: N/R I'd easily stay there again. Convenient, but not in the middle of the crowded shopping area. Excellent service, comfortable rooms.