SAS changes strategy, charges 2,2% credit card fee from Oct. 1st

Discussion in 'SAS | EuroBonus' started by tommy777, Jul 31, 2012.  |  Print Topic

  1. tommy777
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    tommy777 Co-founder

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    From being a mainline airline marketing themselves as a 0.- fee airline, SAS introduces their first LCC style fee from October 1st.

    If you're paying with a credit card, you will be charged 2,2% extra on any tickets.

    http://www.flysas.com/en/shared/Travel_info/Always-with-SAS/#


    And their PR department still claim it's not a fee even if their website calls it a fee. (sorry, Norwegian only)

    http://www.aftenposten.no/reise/article4281363.ece

    Of course, not everyone needs to pay as some countries, like the US and Sweden, doesn't allow credit card fees to be collected.

    Two BIG thumbs down to SAS
     
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  2. TRAVELSIG
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    Huge thumbs down to SAS and to regulators for permitting this type of charge without including it in the fare.
     
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  3. Someone
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    Stupidity strikes again :(
     
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  4. uggboy
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    Everything " news " seems to go against the passengers. Stupid indeed!:(
     
  5. sobore
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    sobore Gold Member

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    Really sad it has come to this. Every fee the airline incurs will eventually be transparent and passed on to the consumer.
    If a CSR jots down notes during your booking, a pen and paper fee could apply.
    As I have said before, a company needs to be easy to do business with.
    I’m not sure if SAS expects me to mail them an envelope of cash to pay my fare, or bring it in person?:(
     
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  6. uggboy
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    No, they want that you pay with your CC of course and pay the fee too! That's the name of the game! Sadly!:(
     
  7. HerrO
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    HerrO Silver Member

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    hmmm - once again they are getting closer to be a LCC even though they want to so a different appearance...

    then we just have to see if us Europeans can book our trips on flysas.com and hide under the US law with no fees....

    /HerrO
     
  8. HaveMilesWillTravel
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  9. desamo

    desamo Gold Member

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    How the feck are you supposed to pay if not with feckin' plastic?

     
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  10. HerrO
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  11. cvarming
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    cvarming Silver Member

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  12. HaveMilesWillTravel
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    HaveMilesWillTravel Gold Member

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    Under which state law would the OP fall as a European? The state where the server flysas.com is physically residing? (which could easily be in Europe)
     
  13. cvarming
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    cvarming Silver Member

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    The question was not if US law would apply to Europeans, but if Europeans could sneak under the wings of some US law by booking on the flysas.com the US sales channel. I just pointed out that there are indeed such laws in ten US states. So I guess it all depends on the criteria SK will be using to determine if your booking is subject to any one of these laws. Bookings made on SK's US sales channel: flysas.com to people residing in NY are definitely subject to the NY law, and I don't think SK is interested in getting the attorney general of NY after them. My guess is that tickets originating in the US, or perhaps only the 10 states, will be except from this fee.

    Oh, btw. nobody cares about locations of servers when a company has a real presence.
     
  14. HaveMilesWillTravel
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    And why would the attorney general of the state of NY be interested in the case of a European booking a flight on flysas.com to avoid a credit card charge? (my assumption is that HerrO is based in Europe and flying SAS from Europe, as most European-based SAS customers presumably do).

    Besides, I seem to recall that some airlines simply restrict their international sites to credit cards with billing addresses in those countries. If SAS wanted to circumvent the flysas.com credit card route, they could presumably just not accept certain bookings on that site. Not sure if that's actually worth their time, of course.
     
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  15. jetsetter
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    This is just complete stupidity. In a time when Norwegian is eating up the market for SAS they decide to slip into complete idiocy. Big thumbs down SAS.
     
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  16. HenrikP

    HenrikP Active Member

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    SAS have made a full retreat!!!!!!!!!
     
  17. TRAVELSIG
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    No surcharges? This would be really good news.
     
  18. cliq

    cliq Silver Member

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    SAS wouldnt get far with such a move... Norwegian is already eating up their market share and same will be happening (or already happening) in Finland too
     
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  19. TRAVELSIG
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    Yes because Norwegian has this quaint idea of "Be nice to your customers" which is quite the novelty apparently in some markets.
     
  20. desamo

    desamo Gold Member

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    Actually, the SAS flight I had the other day: 1) everyone was super-nice; 2) they had gluten-free BoB in short-haul. I'm a happy camper.
     
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  21. TRAVELSIG
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    Good news.
    The checkin team in CPH needs to learn from this- I am glad to hear that SAS is getting better.
     
  22. desamo

    desamo Gold Member

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    We checked in in CPH.

    Actually, though, one set of agents ignored us when the gate changed, so it's only because someone else was proactive that we didn't miss our flight.
     
  23. TRAVELSIG
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    The staff working the business checkin counter typically leave a lot to be desired.
     
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