Ryanair Cuts Some Fees in Effort to Woo Back Customers

Discussion in 'Other Airlines | Europe' started by sobore, Oct 26, 2013.  |  Print Topic

  1. sobore
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    sobore Gold Member

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    Low-cost airline Ryanair aims to improve image by cutting check-in charges and in-flight selling
    Ryanair, the low-cost airline, has announced a raft of improvements aimed at enhancing its reputation following criticism over additional charges and strict baggage rules.

    Passengers will be allowed on board with a second “small” carry-on bag, such as a “small ladies handbag or [a] small airport shopping bag”, and the airline’s boarding pass re-issue fee is to be cut from £70 to £15.

    Other changes include a drop in the charge for checking luggage at the airport, from £60 to £30 per bag, and the introduction of a 24-hour “grace” period during which passengers will be able to correct minor errors, such as spelling mistakes, free of charge. Currently such changes cost £110 per person.

    On all flights that operate before 8am, or after 9pm, public announcements will be restricted to essential safety messages and cabin lights dimmed “so that any customers who wish to snooze, can comfortably do so.”

    Read More: http://skift.com/2013/10/26/ryanair-cuts-some-fees-in-effort-to-woo-back-customers/
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